Freshservice

Freshservice

Freshworks
GLPI

GLPI

TECLIB
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About

EZO AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. With powerful features like software discovery, license tracking, and software normalization, EZO AssetSonar helps businesses overcome challenges such as SaaS sprawl, shadow IT, and redundant software licenses. Seamlessly integrating with leading ITSM tools like Jamf, Zendesk, Intune, and SCCM, AssetSonar simplifies workflows and ensures continuous monitoring of your technology ecosystem. Automating manual tasks and consolidating data from diverse sources enables IT teams to focus on strategic initiatives while maintaining control and compliance. Optimize your IT asset lifecycle, boost efficiency, and make smarter technology purchasing decisions with EZO AssetSonar’s powerful IT asset management capabilities.

About

If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more.

About

GLPI is an incredible Service Management software based on open source technologies. It helps you plan and manage IT changes in an easy way, solve problems efficiently, automate your business processes and gain control over your IT infrastructure. Key features of GLPI: 1. Service Desk 2. Asset management and automatic inventory 3. Rationality for data quality control 4. Administrative and financial management of assets 5. Software inventory and licences management 6. Knowledge and frequently asked questions 7. Statistics and reports 8. Profound integration 9. Android-based devices inventory

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market and enterprise organizations

Audience

Organizations across industries and sizes from SMBs to large enterprises

Audience

IT departments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$19/agent/month
Free Version
Free Trial

Pricing

€19/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 4.4 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.3 / 5
support 4.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

EZO
Founded: 2011
United States
ezo.io/assetsonar/

Company Information

Freshworks
Founded: 2010
United States
freshservice.com

Company Information

TECLIB
Founded: 2009
France
glpi-project.org

Alternatives

Alternatives

Alternatives

Device42

Device42

Device42, A Freshworks Company
ServoDesk

ServoDesk

Simplisys Ltd
iTop

iTop

Combodo
VIZOR

VIZOR

Vector Networks
VIZOR

VIZOR

Vector Networks
Alloy Navigator

Alloy Navigator

Alloy Software
Alloy Navigator

Alloy Navigator

Alloy Software

Categories

AssetSonar gives IT teams complete control over asset tracking by consolidating every device, license, and peripheral in one platform. With agent-based discovery, MDM and network integrations, and barcode/RFID scanning, you can automatically locate and monitor assets across sites, departments, or users. Automated updates on ownership, condition, and usage ensure nothing falls through the cracks, while automated alerts for check-ins, renewals, or end-of-life events keep teams proactive. Combined with depreciation tracking and audit trails, AssetSonar turns asset tracking into a strategic advantage—helping IT leaders reduce loss, improve accountability, and make data-driven decisions at scale.

AssetSonar delivers complete IT Asset Management by centralizing hardware, software, and SaaS in one platform. IT teams can discover every asset with agent-based tools, MDM and network integrations, and barcode scanning, ensuring no device goes unseen. License entitlements and SaaS usage are tracked automatically, helping reclaim shelfware and control costs. Depreciation schedules, warranty tracking, and lifecycle monitoring keep assets optimized from procurement through retirement. With patch management, role-based access, and detailed audit trails, AssetSonar strengthens compliance and security. Designed for growing IT teams, it scales seamlessly to thousands of endpoints while simplifying daily ITAM operations.

AssetSonar reduces manual IT work with powerful automation that keeps teams efficient and compliant. From onboarding and offboarding workflows to license provisioning, deprovisioning, and renewal alerts, routine tasks are handled automatically. Policy enforcement ensures assets and software are always assigned correctly, while automated patch scheduling closes vulnerabilities without added effort. Integrations with MDMs, SSO, and service desks extend automation across your IT stack, ensuring data stays consistent everywhere. By eliminating repetitive processes, AssetSonar frees IT teams to focus on strategic initiatives while maintaining accuracy, control, and audit readiness at scale.

AssetSonar simplifies IT Management by unifying hardware, software, and SaaS oversight in one platform. IT teams gain complete visibility across thousands of endpoints with agent-based discovery, MDM integrations, and network scans. Automated license tracking and SaaS usage monitoring eliminate waste, while depreciation schedules and lifecycle tracking keep hardware costs predictable. Built-in patch management and vulnerability detection strengthen endpoint security, and detailed audit trails ensure audit-readiness without added burden. With role-based access, API integrations, and mobile app support, AssetSonar equips IT leaders to manage technology assets, cut spend, and scale operations efficiently—all from a single, intuitive system.

AssetSonar strengthens your IT Service Management by making every ticket asset-aware. With deep integrations into service desks like Zendesk and Jira, IT teams can instantly view hardware details, software entitlements, and user assignments without leaving their workflow. Automated alerts for renewals, warranty expirations, or policy violations ensure proactive resolutions instead of reactive firefighting. From onboarding and offboarding to license deprovisioning and patch deployment, AssetSonar streamlines ITSM processes with built-in automation. The result: faster ticket resolution, reduced manual effort, and an IT support team that always has the full context to deliver better service to their employees.

AssetSonar makes software license management effortless by consolidating all entitlements—whether on-prem, cloud, or SaaS—into a single system. IT teams can automatically map licenses to devices and users, monitor installations, and track SaaS usage in real time. Unused or underutilized licenses are flagged for reclamation, helping cut waste and optimize spend. Automated alerts for renewals and policy violations keep you audit-ready, while detailed reports tie license usage directly to costs and vendor compliance requirements. With integrations to MDMs, SSO, and browser extensions, AssetSonar streamlines software and license tracking at scale, ensuring full visibility and control across your IT environment.

AssetSonar’s Patch Management keeps your IT environment secure by detecting vulnerabilities across Windows, macOS, and Linux devices in real time. Agent-based monitoring identifies risks and maps them directly to affected hardware and software, while prioritized patch recommendations help IT teams focus on what matters most. You can deploy or schedule patches at scale, track success and failure rates, and ensure compliance to standards like NIST with built-in dashboards. By integrating patching into its broader ITAM workflows, AssetSonar eliminates blind spots, reduces manual effort, and gives IT leaders confidence that every endpoint is protected and audit-ready.

AssetSonar empowers IT teams to uncover and control Shadow IT before it becomes a security or budget liability. With browser-based discovery and SaaS usage tracking, it detects unsanctioned apps employees adopt outside official IT channels. Every app is tied back to users and devices, giving visibility into spend, risk, and duplication. Automated alerts flag unauthorized tools, while policy enforcement and deprovisioning workflows help IT regain control quickly. Combined with license management and audit trails, AssetSonar turns Shadow IT discovery into a proactive practice—helping organizations cut hidden costs, reduce risk exposure, and strengthen license compliance without slowing down innovation.

AssetSonar simplifies Software Asset Management by bringing all licenses, entitlements, and SaaS subscriptions into a single platform. IT teams can automatically map licenses to devices and users, monitor software installations, and track real-time SaaS adoption on browsers to uncover unused or duplicate spend. Renewal reminders and policy enforcement reduce compliance risks, while detailed usage and cost reports empower finance and IT leaders to optimize budgets. With integrations to MDMs, SSO, and browser extensions, AssetSonar eliminates manual tracking and ensures you stay audit-ready while maximizing the value of every software investment.

Categories

Categories

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

License Management Features

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Patch Management Features

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Asset Tracking Features

Activity Tracking
Audit Trails
Barcoding / RFID
Checkout / Check-In
Depreciation Tracking
Disposal Tracking
Inventory Management
Location Tracking
QR Codes
Reservations
Service History

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Change Management Features

Approval Workflow
Audit Trail
Automated Notifications
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Tracking & Reporting
Training Management

Complaint Management Features

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Contract Management Features

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Project Management Features

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Configuration Management Features

Access Control / Permissions
Application Deployment
Automated Provisioning
Infrastructure Automation
Node Management
Orchestration
Reporting Analytics / Visualization
Task Management

Data Center Management Features

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

License Management Features

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Integrations

Slack
BambooHR
CAP Platform
Carbide
Cyfe
Easyflow
Help Desk Migration
Hexnode UEM
Integrately
LogMeIn Rescue
Membrane
Microsoft OneDrive
Nango
QuickBooks Online
Securden Endpoint Privilege Manager
Securden Unified PAM
Splashtop SOS
Style Intelligence
Sugar Sell
Voyced

Integrations

Slack
BambooHR
CAP Platform
Carbide
Cyfe
Easyflow
Help Desk Migration
Hexnode UEM
Integrately
LogMeIn Rescue
Membrane
Microsoft OneDrive
Nango
QuickBooks Online
Securden Endpoint Privilege Manager
Securden Unified PAM
Splashtop SOS
Style Intelligence
Sugar Sell
Voyced

Integrations

Slack
BambooHR
CAP Platform
Carbide
Cyfe
Easyflow
Help Desk Migration
Hexnode UEM
Integrately
LogMeIn Rescue
Membrane
Microsoft OneDrive
Nango
QuickBooks Online
Securden Endpoint Privilege Manager
Securden Unified PAM
Splashtop SOS
Style Intelligence
Sugar Sell
Voyced
Claim GLPI and update features and information
Claim GLPI and update features and information