Aspect Workforce

Aspect Workforce

Aspect, an Alvaria Brand
+
+

Related Products

  • Careerminds
    46 Ratings
    Visit Website
  • Dialpad Support
    1,600 Ratings
    Visit Website
  • Insightful
    621 Ratings
    Visit Website
  • Connecteam
    10,601 Ratings
    Visit Website
  • Intermedia Unite
    1,631 Ratings
    Visit Website
  • WorkTango
    1,545 Ratings
    Visit Website
  • Randstad RiseSmart
    26 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website
  • ALMobile
    29 Ratings
    Visit Website
  • MedTrainer
    242 Ratings
    Visit Website

About

Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.

About

Enhance the growth potential of your organization with our HR management Software that can improve your company's capability and performance. Our interactive performance management software and workforce experience platform empower leaders and employees with great features and actionable insights. We back it up with consulting and workshops to help companies bring about transformation through best people management practices. We provide a simplistic approach in our offerings, be it in our intuitive and easy-to-use UX, features in our product, or our method of delivery. Empowerment, superior employee experience, and enhancement of learning quotient lead to higher ownership and a growth mindset. This evolution results in elevated organizational capability and achievement. Interactive platform for work planning and support through the journey of achieving goals. Unique continuous assessment with insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For companies looking for a management app to engage workforce concerns and activities

Audience

Human resource managers seeking a solution to manage employees and HR operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy of use, Nice interface with combination of features to easily perform BAU tasks. Cloud version has improved speed and minimized downtime.

Cons

  • Can be a bit overwhelming to new users but with guidance easily overcome.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com

Company Information

Winzard
Founded: 2019
India
www.winzard.io

Alternatives

Alternatives

Quotient for Retailers

Quotient for Retailers

Quotient Technology

Categories

Categories

Integrations

Aspect Performance
Aspect Quality
Chatterbox

Integrations

Aspect Performance
Aspect Quality
Chatterbox
Claim Aspect Workforce and update features and information
Claim Aspect Workforce and update features and information
Claim Winzard and update features and information
Claim Winzard and update features and information