Viavitna

Viavitna

ASL LLC
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About

AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.

About

Viavitna is a website chatbot and AI assistant that answers questions using approved website pages, policies, FAQs, and documentation. It retrieves source material, returns answers with citations, and can abstain or provide a relevant passage when the content does not support an answer. Teams can upload Markdown, HTML, or plain-text content, review and test a draft collection, then publish a chat widget with a script tag. The product supports a direct answer API and a read-only MCP endpoint for server-side clients. It is available as a managed hosted service or as an owned self-hosted deployment on customer-controlled hardware, with models and content running within the chosen environment. Typical uses include customer support, policy and product questions, regulated public information, and internal knowledge access. Hosted pricing is flat monthly rather than metered per question; an owned license is also offered.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.

Audience

Support leads, owners, compliance and IT staff who answer customer questions from published content.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version Not Supported
Free Trial Supported

Pricing

$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AsistentiAI
Founded: 2026
Albania
asistentiai.com/en

Company Information

ASL LLC
Founded: 2017
United States
viavitna.com

Alternatives

ChatGent

ChatGent

Factoryze

Alternatives

MOON Chat

MOON Chat

THE MOON Agency
UChat

UChat

Smart Link
thatChat

thatChat

La Luce

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

Facebook Messenger Supported
Instagram Supported
Model Context Protocol (MCP) Not Supported
WhatsApp Supported

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
Model Context Protocol (MCP) Supported
WhatsApp Not Supported
Claim AsistentiAI and update features and information
Claim AsistentiAI and update features and information
Claim Viavitna and update features and information
Claim Viavitna and update features and information