EasyReplyEasyReply Ltd
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Related Products
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About
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.
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About
EasyReply is a cloud help desk that brings email, WhatsApp, website live chat through Support Bubble, and Slack into a shared inbox. Teams can assign conversations, mention teammates, add private notes, and organise tickets with labels, priorities, and service-level targets. AI drafts replies, summarises conversations, and suggests knowledge-base answers; AI agents handle routine questions and hand off uncertain cases to people. Teams can automate tagging, routing, responses, and webhooks. Integrations add customer context from Stripe, Chargebee, Shopify, HubSpot, Linear, and GitHub. Designed for small and mid-sized support teams in SaaS, e-commerce, and service businesses, EasyReply offers a free plan and paid subscriptions with monthly AI credits. New workspaces can try paid features for 14 days without a credit card.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and medium businesses in Albania and Kosovo (online shops, clinics, salons, restaurants, hotels, service businesses) that get customer messages on social media and their website.
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Audience
Small and mid-sized support teams at SaaS, e-commerce, and service businesses.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$24/user/month
Free plan: $0/month. Starter: $24 per user/month in USD pricing (the UK-localized page shows £19 per user/month). Paid plans include AI credits. New workspaces can try paid features for 14 days without a credit card. Prices may exclude applicable taxes.
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAsistentiAI
Founded: 2026
Albania
asistentiai.com/en
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Company InformationEasyReply Ltd
Founded: 2023
United Kingdom
easyreply.io
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Alternatives |
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Categories |
Categories |
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Integrations
Chargebee
Not Supported
ChatGPT
Not Supported
Facebook Messenger
Supported
GitHub
Not Supported
HubSpot CRM
Not Supported
Instagram
Supported
Linear
Not Supported
Model Context Protocol (MCP)
Not Supported
Shopify
Not Supported
Slack
Not Supported
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Integrations
Chargebee
Supported
ChatGPT
Supported
Facebook Messenger
Not Supported
GitHub
Supported
HubSpot CRM
Supported
Instagram
Not Supported
Linear
Supported
Model Context Protocol (MCP)
Supported
Shopify
Supported
Slack
Supported
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