Artera vs. Upvio Comparison


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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About Vitals AI is Upvio’s camera-based remote vital signs monitoring technology. It uses a short face scan and remote photoplethysmography (rPPG) with computer vision to detect subtle blood-flow signals and convert them into clinically validated physiological insights using a standard phone or webcam, with no wearables or external hardware. In around 30 seconds, Vitals AI can deliver 20+ health markers, including heart rate, HRV, breathing rate, blood pressure, stress metrics, and cardiovascular risk indices. Teams can configure scans using reusable templates, generate secure, shareable links for any workflow (customers, campaigns, teams, individuals), and review results and trends from a single platform. Deployment is available as a fully hosted solution, with enterprise-grade security, governance, and compliance built in, and integration supported via platform tools and API options.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Telehealth, Remote Care, Mining, Clinical Studies, Research
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $319/user/month Health Markers & Analysis All available vitals, indices and risk factors AI algorithm (enrich traditional vitals signs) Platform Create scan templates Create scan links Share scan links Review scan results Account dashboard Role-specific dashboards Pre-scan client questionnaires Custom client questionnaires Health reports (PDF) Multi-tenant account Client portal Client notifications Custom client notifications Integrations, Security & Data Management Upvio API Automated data exports Custom data retention policies Customer support Engineering support Dedicated solution architect Compliance & Audits HIPAA compliance SOC2 compliance GDPR compliance Audit trails and logging BAA Team Management SSO & SCIM Admin management Roles & permissions management Custom roles & permissions Monitor team performance Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 4.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros Love different features available, way more than what Calendly offers, and team is working to improve it more! Simple and easy to use. Solid, reliable and professional. A proven tool that has lasted. Packed with great features. Well thought out customizable layout. Top notch support (a must for any tool). Always improving with great updates. Easy step by step schedule and calendar that you can either use their link or embed on your own site. Easy to use and set up. Love how simple it is to use and is step by step for booking that really simplifies everything. Cons BAD BAD BAD UI AND UX! hard to use and navigate. Front end looks nice, but back end so confusing. A slight initial learning curve to initially set up. But that goes for any tool. Nothing else that I have come across. It is a little tricky to configure to your needs. The UI could use some adjustments moreso to make it easy to navigate.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Artera Founded: 2015 United States artera.io	Company Information Upvio Healthtech Founded: 2022 Australia upvio.com
Alternatives CareMessage	Alternatives Apptoto Go-Cort
EliseAI	BrandWide Soffront Corporation
Holly by Nimblr Nimblr	GnomGuru OMEGA 365
Luma Health	Curogram Curogram, Inc.
Solutionreach View All	DoctorConnect Adtel International View All
Categories AI Agents for Healthcare Supported AI Voice Agents Supported Appointment Reminder Supported Healthcare AI Supported HIPAA Compliant Messaging Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported	Categories Appointment Reminder Supported Clinic Management Supported Health Assessment and Screening Supported HIPAA Compliance Supported HIPAA Compliant Messaging Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Scheduling Supported Telemedicine Supported
Appointment Reminder Features Appointment Scheduling Supported Calendar Management Not Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Supported	Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Not Supported Medical Scheduling Features Appointment Management Supported Billing & Invoicing Not Supported Drag & Drop Supported Facility Scheduling Supported Multi-Location Supported No-Show Tracking Supported On Call Scheduling Supported Patient Records Supported Patient Scheduling Supported Physician Management Supported Recurring Appointments Supported Self Service Portal Supported Staff Scheduling Supported Patient Engagement Features Appointment Scheduling Not Supported Care Planning Not Supported Collaboration Not Supported Messaging Not Supported Mobile Access Supported Patient Education Not Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Not Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Show More Features HIPAA Compliance Features Access Control / Permissions Supported Audit Management Not Supported Compliance Reporting Not Supported Data Security Not Supported Documentation Management Not Supported For Healthcare Supported Incident Management Not Supported Policy Training Not Supported Remediation Management Not Supported Risk Management Not Supported Vendor Management Not Supported Medical Practice Management Features Claims Management Not Supported E-Prescribing Not Supported EMR / EHR Not Supported HIPAA Compliant Supported Insurance Eligibility Verification Not Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Not Supported Patient Portal Not Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Not Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Supported Teleradiology Not Supported Video Conferencing Supported
Integrations AdvancedMD Supported ClearoutPhone Not Supported CodeTwo Email Signatures 365 Not Supported Doxy.me Not Supported EpicCare EMR Supported Google Calendar Not Supported Google Meet Not Supported Greenway Health Supported Integrately Not Supported MEDITECH Expanse Supported Microsoft 365 Not Supported Microsoft Teams Not Supported ModMed Supported Nekton.ai Not Supported NextGen Healthcare EHR Supported Oracle Health Ambulatory EHR Supported Veradigm EHR Supported Zapier Not Supported athenaOne Supported eClinicalWorks Supported Show More Integrations View All 11 Integrations	Integrations AdvancedMD Not Supported ClearoutPhone Supported CodeTwo Email Signatures 365 Supported Doxy.me Supported EpicCare EMR Not Supported Google Calendar Supported Google Meet Supported Greenway Health Not Supported Integrately Supported MEDITECH Expanse Not Supported Microsoft 365 Supported Microsoft Teams Supported ModMed Not Supported Nekton.ai Supported NextGen Healthcare EHR Not Supported Oracle Health Ambulatory EHR Not Supported Veradigm EHR Not Supported Zapier Supported athenaOne Not Supported eClinicalWorks Not Supported Show More Integrations View All 13 Integrations
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