Artera vs. TeleVox Comparison


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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 10,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders. We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Healthcare providers seeking a solution to improve patient communication and fulfill their engagement goals
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Artera Founded: 2015 United States artera.io	Company Information TeleVox Founded: 1992 United States televox.com
Alternatives CareMessage	Alternatives Artera
Holly by Nimblr Nimblr	Bridge BridgeInteract
Phreesia	Tebra
Luma Health	Solutionreach
Solutionreach View All	DoctorConnect Adtel International View All
Categories AI Agents for Healthcare AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling	Categories Appointment Reminder Patient Engagement Patient Experience Patient Management Patient Portal Patient Relationship Management (PRM)
Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management	Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging
Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Practice-Web Dental Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 11 Integrations	Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Practice-Web Dental Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 1 Integration
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