Audience

Healthcare providers seeking a solution to improve patient communication and fulfill their engagement goals

About TeleVox

For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 10,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders.

We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.

Integrations

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Company Information

TeleVox
Founded: 1992
United States
televox.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

TeleVox Frequently Asked Questions

Q: What kinds of users and organization types does TeleVox work with?
Q: What languages does TeleVox support in their product?
Q: What kind of support options does TeleVox offer?
Q: What other applications or services does TeleVox integrate with?
Q: What type of training does TeleVox provide?

TeleVox Product Features

Appointment Reminder

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported
Payment Reminders Not Supported

Patient Engagement

Care Planning Not Supported
Self Management Not Supported
Personal Health Record Not Supported
Collaboration Not Supported
Appointment Scheduling Not Supported
Mobile Access Not Supported
Progress Tracking Not Supported
Patient Education Not Supported
Messaging Not Supported
Patient Portal Not Supported

Patient Management

Historical Reporting Not Supported
Real Time Reporting Not Supported
Waiting Time Tracking Not Supported
Bed Management Not Supported
Discharge Management Not Supported
Patient Flow Management Not Supported
Patient Location Tracking Not Supported
Patient Monitoring Not Supported
Admissions Management Not Supported

Patient Portal

EHR-Agnostic Not Supported
Intake Forms Not Supported
Care Summaries Not Supported
Secure Messaging Not Supported
Lab Results Not Supported
Health Record Access Not Supported
Bill Payment Not Supported
Appointment Confirmations Not Supported
Care Plans Not Supported
Video Consultations Not Supported
Appointment Scheduling Not Supported
Prescription Renewals Not Supported