TeleTracking

TeleTracking

TeleTracking Technologies
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About

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

About

For three decades, health systems have relied on TeleTracking’s operational platform to manage bed capacity and track patient progression from various access points, through discharge, and into the post-acute care setting. TeleTracking creates system-wide situational awareness and operational foresight to reduce complexity and improve productivity. Our differentiated approach, coupled with our unparalleled patient flow expertise, ensures you reach your long-term organizational goals to focus on delivering the best care to patients. The bottom line is at its core, TeleTracking’s has always been focused on saving lives, giving more time back to caregivers and giving patients a positive experience—by helping ensure patients have access to the level of care they need where and when they need it. Furthermore, given the financial pressures that health systems face—especially now—TeleTracking helps improve care delivery without adding cost, space or inventory.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms

Audience

Patient Management solution that helps clinics with patient experience

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Artera
Founded: 2015
United States
artera.io

Company Information

TeleTracking Technologies
Founded: 1991
United States
www.teletracking.com

Alternatives

Alternatives

Spectrum TeleTrack

Spectrum TeleTrack

Spectrum Voice Technologies
TiaTele

TiaTele

TiaTech

Categories

Categories

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Not Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Not Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Supported

Patient Management Features

Admissions Management Supported
Bed Management Supported
Discharge Management Supported
Historical Reporting Not Supported
Patient Flow Management Supported
Patient Location Tracking Supported
Patient Monitoring Supported
Real Time Reporting Not Supported
Waiting Time Tracking Not Supported

Integrations

AdvancedMD Supported
EpicCare EMR Supported
Greenway Health Supported
MEDITECH Expanse Supported
ModMed Supported
NextGen Healthcare EHR Supported
Oracle Health Ambulatory EHR Supported
Oracle Health EHR Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported

Integrations

AdvancedMD Not Supported
EpicCare EMR Not Supported
Greenway Health Not Supported
MEDITECH Expanse Not Supported
ModMed Not Supported
NextGen Healthcare EHR Not Supported
Oracle Health Ambulatory EHR Not Supported
Oracle Health EHR Not Supported
Veradigm EHR Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Claim Artera and update features and information
Claim Artera and update features and information
Claim TeleTracking and update features and information
Claim TeleTracking and update features and information