Artera vs. NHSmail Comparison


Artera	NHSmail NHS Digital	+	+
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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. 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Medsender's optional automation feature can also automatically label incoming faxes and upload them to the corresponding patients' chart in your EMR, saving several hours of manual work each day. You can keep your existing fax numbers and / or get new fax numbers from Medsender. Free trial available, no contracts and no commitments. Medsender integrates instantly with your EMR so your patient records and documents are always up-to-date. 28 Ratings Visit Website Elation Health Elation Health is the leading technology platform for primary care, providing clinical-first solutions since 2010. Our award-winning EHR and billing platform supports 32,000 clinicians in delivering personalized care to over 16 million patients, helping providers rediscover the joy in medicine. 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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About NHSmail is our secure email service approved by the Department of Health and Social Care for sharing patient identifiable and sensitive information. The NHSmail service is the national secure collaboration platform for health and social care. The capabilities that the service provides will transform the way you collaborate within and outside of your organization. Emails sent to and from health and social care organizations must meet the secure email standard (DCB1596) so that everyone can be sure that sensitive and confidential information is kept secure. NHSmail is the chosen email service for NHS Digital. Account details are required to manage access to the system. NHS Digital sends and receives confidential information during the course of its activities. Sign in to your secure NHS email. NHSmail is a secure email service approved for sharing sensitive information. Data is kept up until 180 days from the account identified as inactive.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Healthcare organizations seeking a solution providing an email service for sharing sensitive information
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Artera Founded: 2015 United States artera.io	Company Information NHS Digital United Kingdom digital.nhs.uk/services/nhsmail
Alternatives CareMessage	Alternatives LuxSci Lux Scientiae
EliseAI	RMail RPost
Holly by Nimblr Nimblr	CharmConnect
Luma Health	MailHippo
Solutionreach View All	Feather View All
Categories AI Agents for Healthcare Supported AI Voice Agents Supported Appointment Reminder Supported Healthcare AI Supported HIPAA Compliant Messaging Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported	Categories HIPAA Compliant Messaging Supported
Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Not Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Supported
Integrations AdvancedMD Supported EpicCare EMR Supported Greenway Health Supported MEDITECH Expanse Supported Microsoft 365 Not Supported Microsoft Outlook Not Supported Microsoft Teams Not Supported ModMed Supported NextGen Healthcare EHR Supported Oracle Health Ambulatory EHR Supported Oracle Health EHR Supported Skype Not Supported TriVice Not Supported Veradigm EHR Supported athenaOne Supported eClinicalWorks Supported Show More Integrations View All 11 Integrations	Integrations AdvancedMD Not Supported EpicCare EMR Not Supported Greenway Health Not Supported MEDITECH Expanse Not Supported Microsoft 365 Supported Microsoft Outlook Supported Microsoft Teams Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Oracle Health Ambulatory EHR Not Supported Oracle Health EHR Not Supported Skype Supported TriVice Supported Veradigm EHR Not Supported athenaOne Not Supported eClinicalWorks Not Supported Show More Integrations View All 5 Integrations
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