Artera vs. NHSmail Comparison


Artera	NHSmail NHS Digital	+	+
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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About NHSmail is our secure email service approved by the Department of Health and Social Care for sharing patient identifiable and sensitive information. The NHSmail service is the national secure collaboration platform for health and social care. The capabilities that the service provides will transform the way you collaborate within and outside of your organization. Emails sent to and from health and social care organizations must meet the secure email standard (DCB1596) so that everyone can be sure that sensitive and confidential information is kept secure. NHSmail is the chosen email service for NHS Digital. Account details are required to manage access to the system. NHS Digital sends and receives confidential information during the course of its activities. Sign in to your secure NHS email. NHSmail is a secure email service approved for sharing sensitive information. Data is kept up until 180 days from the account identified as inactive.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Healthcare organizations seeking a solution providing an email service for sharing sensitive information
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Artera Founded: 2015 United States artera.io	Company Information NHS Digital United Kingdom digital.nhs.uk/services/nhsmail
Alternatives CareMessage	Alternatives LuxSci Lux Scientiae
Holly by Nimblr Nimblr	RMail RPost
Phreesia	CharmConnect
Luma Health	MailHippo
Solutionreach View All	Feather View All
Categories AI Agents for Healthcare AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling	Categories HIPAA Compliant Messaging
Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management
Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse Microsoft 365 Microsoft Outlook Microsoft Teams ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Skype TriVice Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 11 Integrations	Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse Microsoft 365 Microsoft Outlook Microsoft Teams ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Skype TriVice Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 5 Integrations
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