Audience
Health centers looking for a HIPAA compliant secure instant messaging platform o seamlessly interact with patients and practice members
About CharmConnect
Communication and team work are vital for providing quality health care to patients. According to a study, ineffective care team communication was found to be the root cause of around 66% of medical errors. Collaboration is the key for healthcare providers to ensure that the patient's diagnosis and treatment plans are properly co-ordinated among the care team. Charmconnect helps providers and stakeholders in patient care to communicate effectively by providing instant access to patient health information, around which care discussions can be organized. External chat allows providers to chat with providers from other practices or hospitals to discuss a patient or to share medical records securely. The care team has the option of enabling Patient channels for select patients or patient caregivers that helps patients to chat with the care team seamlessly, resulting in quicker attention to their health problems. It greatly mitigates health risks caused due to communication delays.
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