Artera vs. FastTrack Comparison


Artera	FastTrack Infinitus	+	+
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		Related Products DoctorConnect DoctorConnect delivers industry-leading patient engagement and automation tools that help healthcare providers improve efficiency, reduce no-shows, and enhance patient satisfaction. With over 32 years of experience, we support thousands of doctors, clinics, and hospitals nationwide. Our platform integrates with hundreds of EMR and PM systems to simplify communication and daily operations. Key Features: • ARIA Phase 1 – AI receptionist for 24/7 call answering, triage, and transfers • ARIA Phase 2 – AI scheduling automation for real-time booking and rescheduling • Automated Reminders and Recalls • Digital Patient Forms and Surveys • Automated Waitlist and No-Show Recovery • Secure Messaging, Telehealth, and Online Payments • And more Discover how DoctorConnect can boost revenue, streamline workflow, and transform your patient experience. 85 Ratings Visit Website AdvancedMD AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. 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All without you needing to organize and reorganize things. 6,346 Ratings Visit Website iPlum iPlum is a mobile first solution for business professionals. iPlum works on your existing smartphone without changing carriers. Get best call quality & text in any situation. Give a professional touch for your business with phone tree virtual extensions. Works well for both large businesses and solo professionals. Promptly respond to your calls & texts during business hours and send them directly to your voicemail during non-business hours. Organize your team with a centralized portal. Add and manage iPlum users with different profiles and permissions in a corporate account. Tell your customers you care by automatically sending smart business text for missed calls or texts. Attach a signature for your texts. Texting in legal or healthcare business requiring HIPAA compliance, use secure channels with encryption. Your clients get FREE iPlum app to send you secure texts. 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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About Infinitus provides an AI-powered solution that helps healthcare businesses streamline administrative tasks and improve employee performance. FastTrack™, Infinitus’ AI copilot, bypasses payor IVR systems and hold times, enabling employees to handle more calls in less time. With features like intelligent call initiation, IVR navigation, and real-time call management, Infinitus boosts productivity, employee morale, and scalability. Designed for healthcare workflows, Infinitus integrates seamlessly with CRMs and EHRs to ensure compliance and scalability without additional staffing.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Infinitus is ideal for healthcare organizations, including payors, providers, pharmaceutical companies, and specialty pharmacies, looking for AI-driven solutions to streamline administrative tasks, improve employee performance, and scale operations without increasing staff
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Artera Founded: 2015 United States artera.io	Company Information Infinitus Founded: 2019 United States www.infinitus.ai/product/ai-copilots/
Alternatives CareMessage	Alternatives Prosper AI
EliseAI	Infinitus
Holly by Nimblr Nimblr	TORTUS
Luma Health	Hello Patient
Solutionreach View All	Artera View All
Categories AI Agents for Healthcare Supported AI Voice Agents Supported Appointment Reminder Supported Healthcare AI Supported HIPAA Compliant Messaging Supported Medical Scheduling Supported Patient Engagement Supported Patient Experience Supported Patient Intake Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported	Categories AI Agents for Healthcare Supported AI Copilots Supported AI Voice Agents Supported Healthcare AI Supported
Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Not Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Not Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Not Supported Progress Tracking Not Supported Self Management Supported
Integrations AdvancedMD Supported EpicCare EMR Supported Greenway Health Supported MEDITECH Expanse Supported ModMed Supported NextGen Healthcare EHR Supported Oracle Health Ambulatory EHR Supported Oracle Health EHR Supported Veradigm EHR Supported athenaOne Supported eClinicalWorks Supported Show More Integrations View All 11 Integrations	Integrations AdvancedMD Not Supported EpicCare EMR Not Supported Greenway Health Not Supported MEDITECH Expanse Not Supported ModMed Not Supported NextGen Healthcare EHR Not Supported Oracle Health Ambulatory EHR Not Supported Oracle Health EHR Not Supported Veradigm EHR Not Supported athenaOne Not Supported eClinicalWorks Not Supported Show More Integrations
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