Artera vs. FastTrack Comparison


Artera	FastTrack Infinitus	+	+
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About Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. \| #1 Best in KLAS (Patient Communications, 2026) \| 11+yrs Experience \| FedRAMP Class D Certification \| 200M+ Patients \| 1,000+ Provider Customers	About Infinitus provides an AI-powered solution that helps healthcare businesses streamline administrative tasks and improve employee performance. FastTrack™, Infinitus’ AI copilot, bypasses payor IVR systems and hold times, enabling employees to handle more calls in less time. With features like intelligent call initiation, IVR navigation, and real-time call management, Infinitus boosts productivity, employee morale, and scalability. Designed for healthcare workflows, Infinitus integrates seamlessly with CRMs and EHRs to ensure compliance and scalability without additional staffing.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms	Audience Infinitus is ideal for healthcare organizations, including payors, providers, pharmaceutical companies, and specialty pharmacies, looking for AI-driven solutions to streamline administrative tasks, improve employee performance, and scale operations without increasing staff
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Artera Founded: 2015 United States artera.io	Company Information Infinitus Founded: 2019 United States www.infinitus.ai/product/ai-copilots/
Alternatives CareMessage	Alternatives Prosper AI
Holly by Nimblr Nimblr	Infinitus
Phreesia	TORTUS
Luma Health	Talkie.ai Talkie
Solutionreach View All	Hello Patient View All
Categories AI Agents for Healthcare AI Voice Agents Appointment Reminder Healthcare AI HIPAA Compliant Messaging Medical Scheduling Patient Engagement Patient Experience Patient Intake Patient Relationship Management (PRM) Patient Scheduling	Categories AI Agents for Healthcare AI Copilots AI Voice Agents Healthcare AI
Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management
Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR athenaOne eClinicalWorks Show More Integrations View All 11 Integrations	Integrations AdvancedMD EpicCare EMR Greenway Health MEDITECH Expanse ModMed NextGen Healthcare EHR Oracle Health Ambulatory EHR Oracle Health EHR Veradigm EHR athenaOne eClinicalWorks Show More Integrations
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