Aranda Virtual Support vs. Visual Assistance Comparison Chart

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

Zoho Assist, your all-in-one remote access solution, helps you to access and manage remote devices. Through a web-based on-demand remote support session, you can directly analyze and establish control over your overseas assets in just a few seconds. Zoho Assist is entirely cloud-based, so you can set up unattended remote access and keep tabs on your remote PCs, laptops, mobile phones, and servers effortlessly. Zoho Assist is compatible with all major firewalls and traverses smoothly through proxies. Start your technical support today with industry-standard, best-in-class SSL with 256-bit AES data security to protect your data from phishing and other malicious activities. 

The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

Thinfinity® Workspace 7 is a comprehensive, secure platform that offers a zero-trust approach, enabling secure and contextual access to corporate virtual desktops, virtual applications, internal web apps, SaaS, and files, whether they are on Windows, Linux, or mainframes. It supports various deployment models, including cloud, on-premise, and hybrid settings, and can be deployed on any cloud provider of your choice. With its proprietary reverse gateway technology, Thinfinity® Remote Workspace 7 ensures secure reverse connections over SSL with TLS 1.3 encryption. This robust approach doesn't require client-side installations, firewall modifications, or the opening of inbound ports on your network, thereby enhancing the security infrastructure of your business. The platform ensures all browser-based connections are secured over HTTPS, offering a wide variety of authentication options, from straightforward User/Password to sophisticated Active Directory authentication.

Admin By Request’s Endpoint Privilege Management gives organisations full control over local admin rights, application elevation, and endpoint privilege access across Windows, macOS, and Linux, without the complexity of traditional PAM solutions. For mid-market organisations, EPM acts as a complete, easy-to-deploy solution for managing endpoint access and privilege. It removes standing admin rights, enables just-in-time elevation, supports approval workflows, and provides full audit trails to strengthen security and meet compliance requirements. For enterprise organisations, EPM fits alongside existing security and identity stacks as a focused control layer that closes endpoint gaps traditional PAM solutions often leave behind, improving control without increasing support costs or requiring a full PAM overhaul.

Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. ​ Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. ​ Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux)

Cerberus FTP Server provides a secure and reliable file transfer solution for the demanding IT professional in any industry. Supporting SFTP and SCP, FTP/S, and HTTP/S, Cerberus is able to authenticate against Active Directory and LDAP, run as a Windows service, has native x64 support, includes a robust set of integrity and security features and offers an easy-to-use manager for controlling user access to files and file operations. - FTP/S, SCP, SFTP, HTTPS - SAML SSO - Active Directory & LDAP - Secure SSL Encryption - Two-Factor Authentication - IP Auto-Banning and Geoblocking - HIPAA Compliant - FIPS 140-2 Validated - Advanced Reporting - Comprehensive Auditing - Web File Transfer Client - Email Notifications - Event Support & Automation - File Retention Policies -Unlimited Connections -Virtual Directories -Users & Groups -Detailed Logs -Full IPv6 Support -FTP with TLS/SSL -SOAP control API -Web Administration -SSH2 SFTP and SCP -Public Key Authentication

T-Mobile for Business provides next-level enterprise network solutions on America's Best Network* to supercharge your business. SuperMobile is the first and only business plan to elevate your critical communications with performance that intelligently adapts to your needs in real time, even in times of high demand, powered by the first-ever nationwide network slice for business. Plus, get cutting-edge privacy protections and robust encryption to keep your communications secure. SuperBroadband delivers unbreakable connectivity nationwide, with unmatched coverage reaching every ZIP code in the U.S., including remote areas where legacy networks simply can't go. Stay online through virtually all outages and manage your connection needs through one contract with managed installation and end-to-end support. For tailored industry solutions, T-Mobile for Business provides right-sized solutions tailored to your industry, enabled by the leader in 5G. T-Mobile for Business meets you where you are at, and allows you to scale and future-proof your business needs. Core Infrastructure also includes backup connectivity options including dual-network redundancy, fixed wireless failover, and resilient LTE/5G backup for uninterrupted operations. Keep your business protected with T-Mobile for Business' enterprise cybersecurity solutions, with strong encryption, secure network design, and continuous threat monitoring. T-Mobile for Business uses a Zero Trust architecture, encrypted data in transit and at rest, multi-factor authentication, and 24/7 security operations to help ensure the confidentiality and integrity of your business communications. T-Mobile Business Internet offers seamless cloud integration with existing IT infrastructure, enabling secure connectivity to public and private cloud platforms, SaaS resources, and other business applications. Businesses can use T-Mobile-supplied routers or compatible BYOD devices (with support for static IP on select models), and benefit from standard network connectivity over Wi-Fi and Ethernet. Optional features such as Secure Access Service Edge (SASE) enhance cloud integration by providing advanced security for cloud-based traffic. Portal-based management and API integration are available for network and IoT environments. *Best Mobile Network in the U.S. based on analysis by Ookla® of Speedtest Intelligence® data 2H 2025.