ArabDox vs. Mindcat Surveys Comparison


ArabDox Sakhr Software	Mindcat Surveys Mindcat Technology Consultants FZE	+	+
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About Sakhr’s Knowledge Management solution suite called ArabDox enables classifying, organizing, indexing, storing and retrieving documents in Arabic, English and French. Tested in Intel labs, Sakhr’s Knowledge Management solutions successfully supported over 12,000 users and a repository of 10 million documents with full integration with a Microsoft environment. Governmental entities and organizations grappling with massive paper documents and archiving requirements rely on ArabDox to automate their processes, safeguard sensitive documents, and reduce paper waste. Selected customers include Arab Bank for Economic Development, Qatar Embassy in the US, and Abu Dhabi Tourism Authority.	About Mindcat Surveys is customer and beneficiary satisfaction survey software for service centres, nonprofits, universities and clinics in the UAE and Saudi Arabia. Visitors scan a QR code at the counter and answer a short survey on their phone in Arabic or English. Results build as answers arrive, per branch and per question, with satisfaction and the reasons behind it. Personal invitation links and reminder emails in Arabic and English go to people who have not answered yet, and the survey is built on one page. Answers and charts export for the monthly report. Answers are kept in the region: shared copies run in the UAE; your own copy can run in Jeddah or Riyadh or on your own servers, set up and run by Mindcat. Priced per survey editor per month in AED or SAR, with no per-response fees. Scheduled reminders and tracked WhatsApp or SMS invitations are not offered today.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Governmental entities and organizations searching for a powerful Knowledge Management solution	Audience Government and public service bodies in the Gulf
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing AED 99/editor/month You pay per survey editor per month. A survey editor is anyone who signs in during the month to build surveys, send invitations or read results. The people who answer never count: there are no per-response or per-survey fees. Each bandâ€™s price applies only to the editors inside it. Band: AED \| SAR \| USD per month 1 to 3: 99 \| 99 \| 26.96 4 to 10: 69 \| 69 \| 18.79 11 to 25: 49 \| 49 \| 13.34 26 and up: 35 \| 35 \| 9.53 Worked example. A quality team with 10 survey editors pays 3 Ã— 99 + 7 Ã— 69 = AED 780 a month (SAR 780, USD 212.39). With 20 editors it is AED 1,270 (USD 345.81). With 50 it is AED 2,390 (USD 650.78). The shared option has a minimum of AED/SAR 499 a month (USD 135.87), so a team of 3 pays 499. How you run it changes the multiplier. Shared: your own separate copy on our UAE servers: The editor price above \| AED/SAR 499 (USD 135.87) Your own servers, hosted by us in the UAE or Saudi Arabia: Editor price Ã— 2 \| AED/SAR 5,349 (USD 1,456.50) In your own cloud or servers, run by us: Editor price Ã— 2, and you pay your cloud bill directly \| AED/SAR 5,599 (USD 1,524.57) Two ways to start. Up to 3 survey editors on the shared plan, we set you up on a fixed quick-start package, with no scoping call. From 4 survey editors, and at any size on your own servers or your own cloud, we set it up with you. Quick start (we set it up): The shared plan, 1 to 3 survey editors \| AED/SAR 2,500 (USD 680.74), fixed \| Your own copy on our UAE servers with your logo on every survey page, our five-question satisfaction survey template in Arabic and English, a QR code and link per branch from your branch list in our CSV template, recorded training and guides in Arabic and English, and ticket support. No call and no on-site visit. The go-live date is counted from the day your CSV arrives. We send the payment link within 24 hours. Managed: The shared plan from 4 survey editors, and every size on your own servers or your own cloud \| Up to 3 editors: AED/SAR 2,900 (USD 789.65). 4 to 10: AED/SAR 3,900 (USD 1,061.95). 11 to 25: AED/SAR 7,900 (USD 2,151.12). Above 25: from AED/SAR 14,900 (USD 4,057.18), scoped in writing. \| One session with your quality lead, then setup to a written plan. It covers your copy and branding on every survey page, email from your own domain, your first two surveys built with you in Arabic and English, a QR code and link per branch, and training. From 4 editors it covers up to five surveys, your participant lists, invitation and reminder emails in Arabic and English, and who sees which survey. From 11 it covers up to ten surveys, LDAP or Active Directory sign-in if your IT wants it, and export templates for your monthly report. Extra work is AED/SAR 900 an hour (USD 245.06), or 10 hours for AED/SAR 8,100. If you already run another Mindcat app, setup is one band lower. Not in the editor price. Email sending through a relay, if you have no mail server of your own, is billed at cost. Annual prepay takes 15% off. Prices exclude 5% UAE VAT and 15% Saudi VAT. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Sakhr Software United Arab Emirates www.sakhr.com/index.php/en/solutions/knowledge-management	Company Information Mindcat Technology Consultants FZE Founded: 2022 F-15, Warba Center, Deira, Dubai, United Arab Emirates mindcat.ai/apps/surveys
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Categories Knowledge Management Supported	Categories Survey Supported
Show More Features Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Not Supported Collaboration Not Supported Content Management Not Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Not Supported Knowledge Base Management Supported Self Service Portal Not Supported	Show More Features Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Not Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported
Integrations Active Directory Not Supported	Integrations Active Directory Supported View All 1 Integration
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