Meltwater

Meltwater

Meltwater Group
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About

Aquant gives service leaders, agents, and techs the critical intelligence they need, right when they need it. So they’re ready to deliver service experiences so amazing, they feel like magic. Service is way harder than people think. Products are more complex than ever. Customer expectations are steadily increasing. Experienced service talent is tough to find. This is why we’re here to help you transform service from mere maintenance into an experience your customers won’t forget. Turn every technician into a service wiz by turning tribal knowledge into everyone’s knowledge. Understand how your team is performing, and benchmark your KPIs against industry leaders. Intelligence about your team, customers, and equipment, to help service leaders make smarter decisions.

About

Today's leaders aren't struggling to find data. They're drowning in it. Siloed sources, fragmented tools, and reports that inform but never direct have made it harder, not easier, to know what to do next. Much of that comes down to accessing everything in one place. Our unified platform solves that, but the real challenge is the gap between data and decision. Trusted by 27,000 organizations worldwide, Meltwater' AI-powered platform transforms global media, social, and AI signals into actionable intelligence that leaders rely on to make faster, confident decisions. From real-time media monitoring and social listening to influencer marketing and AI visibility tracking, Meltwater's unified platform connects every insight your team needs in one place. With AI built into every workflow, teams move faster, prove impact with confidence, and stay ahead of the moments that matter most.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service leaders, techs and teams looking for an advanced service intelligence platform that helps improve their service experiences

Audience

PR, marketing, and advertising professionals seeking a tool to manage their teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aquant
Founded: 2016
United States
www.aquant.io

Company Information

Meltwater Group
Founded: 2001
Norway
www.meltwater.com

Alternatives

Alternatives

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Luminoso

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CisionOne

CisionOne

Cision

Categories

Categories

Predictive Analytics Features

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Media Monitoring Features

Alerts / Notifications
Broadcast Media Monitoring
Content Translation
Dashboards / Reporting
Export Results
Online News Monitoring
Podcast Monitoring
Print Media Monitoring
Social Media Monitoring

Public Relations Features

Article Author Database
Auto-Update Media Lists
Campaign Management
Clippings Management
Communications Calendar
Contact Management
Digital Asset Management
Direct Mail Management
Email Distribution
Press Monitoring
Press Release Builder

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Analytics Tools Features

Campaign Analytics
Competitor Monitoring
Customizable Reports
Engagement Tracking
Influencer Tracking
Multi-Channel Data Collection

Social Media Management Features

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring Features

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Integrations

Videoma Intelion
Audiense
Data Virtuality
Desktop.com
Infodesk
Intelligence2day
Netino
Rippling
SAP Store
Semeon Analytics
Supermetrics

Integrations

Videoma Intelion
Audiense
Data Virtuality
Desktop.com
Infodesk
Intelligence2day
Netino
Rippling
SAP Store
Semeon Analytics
Supermetrics
Claim Aquant and update features and information
Claim Aquant and update features and information
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