+
+

Related Products

  • Zoho Assist
    2,149 Ratings
    Visit Website
  • ManageEngine Endpoint Central
    3,189 Ratings
    Visit Website
  • ScreenMeet
    34 Ratings
    Visit Website
  • NinjaOne
    5,368 Ratings
    Visit Website
  • Thinfinity Workspace
    14 Ratings
    Visit Website
  • SuperOps
    223 Ratings
    Visit Website
  • Atera
    2,094 Ratings
    Visit Website
  • SiteKiosk
    25 Ratings
    Visit Website
  • Kasm Workspaces
    127 Ratings
    Visit Website
  • DriveStrike
    24 Ratings
    Visit Website

About

AnyViewer, safe and fast remote access software for Windows, makes it possible for you to remote into desktops, laptops and servers from anywhere, anytime over internet or LAN. AnyViewer, a free yet powerful remote desktop connection software for Windows PCs and Windows Server, definitely, will be your choice that you won’t regret it. For remote connection activity, security can be the first thing that users concern. AnyViewer is secured by Elliptic Curve Cryptography (ECC) encryption, protecting your data from leakage. Developed by strong technical team, AnyViewer can help you to complete stable and fast remote connection from one computer to another PC or multiple PCs at the same time with high image quality. Intuitive and concise interface guide you through remote access computer easily. Meanwhile, the remote desktop manager has flexible connection methods, automatic updates and multiple language support.

About

LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Users and companies interested in powerful remote access software

Audience

IT departments and managed service providers seeking an all-in-one, secure, and AI-enhanced unified endpoint management and IT support platform to improve operational efficiency and service delivery

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9.90 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Easy peasy install, Easy connect, I am not IT, just helping relatives & friends (about 10). Just started (4-1-2023), got tired of being accused and blocked for suspected "Commercial User" by another app. So far, great operation!!! It recently went on sale, so opted for 1 year for only $29.95...!!! Can't beat that! As in my title, they only charge $4.95 monthly for the Pro version. Not $9.95

Cons

  • A little slow at first, but now okay... None so far...

Pros & Cons from Real Users

Pros

  • Simple to install on computers, either in person or remote through Zoom shared screen once you get the hang on it. Helps us troubleshoot and fix both tech and user based issues.
  • It is extremely easy to use. It has helped during multiple service calls. It is easy for the customer to use. They just click a link and point their phones. This product has saved us so many truck rolls.
  • Super easy and convenient to use. Give me the vision to see equipment inside the customers home without dispatching a tech, which is exactly the purpose of using. I'm able to resolve so many more tickets in seat vs sending to outside techs.
  • I like how easy to use and navigate the tool and the features are very superb which anyone can easily remember.
  • The remote execution feature is great. Seems to be a lot more stable than GoTo Assist where devices stay connected. Just an overall more robust product then past Goto Assist versions.

Cons

  • haven't found a problem yet. Would love to remote upload software or updates across a number of computers, or access without permission from the user.
  • I haven't found anything I do not like so far. It is a great product.
  • It's unfortunate that we have to have the customer download the app to allow access to their mobile device. Most customer's don't want to do that, however, they are willing to just click on a link and allow access.
  • I don't think there is something not to like on this tool because it's a user friendly tool.
  • Lacks reporting features for a device inventory. The only way to capture or export a list of machine names was to select screen by screen and copy and past into spreadsheet.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

AnyViewer
China
www.anyviewer.com

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/resolve

Alternatives

AweSun

AweSun

Aweray Remote

Alternatives

SetMe

SetMe

Techinline
LiteManager

LiteManager

LiteManagerTeam
UltraViewer

UltraViewer

Duc Fabulous

Categories

Categories

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Integrations

MyCommerce

Integrations

MyCommerce
Claim AnyViewer and update features and information
Claim AnyViewer and update features and information
Claim LogMeIn Resolve and update features and information
Claim LogMeIn Resolve and update features and information