AnyDesk

AnyDesk

AnyDesk Software
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About

Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT professionals and on-the-go individuals alike. AnyDesk works across all your devices and operating systems: Windows, macOS, iOS, Android, Linux, FreeBSD and even your Raspberry Pi! Collaborate and communicate with ease, whether you’re holding online meetings and presentations or working on the same document from the other side of the world. Simply copy and paste or use the new transfer tab to transfer files between computers. No administrative privileges or installation needed. Simply download the 3MB file and you’re off. Require unattended access to your computer when you’re on the road? No problem, you’ll just need to install and set a password. Customize the AnyDesk user interface to give customers a remote desktop experience consistent with your brand.

About

RustDesk is a full-featured open source remote control alternative for self-hosting and security with minimal configuration. Works on Windows, macOS, Linux, iOS, Android, and web. Supports VP8/VP9/AV1 software codecs, and H264/H265 hardware codecs. Own your data, and easily set up a self-hosting solution on your infrastructure. P2P connection with end-to-end encryption based on NaCl. No administrative privileges or installation needed for Windows, elevate privilege locally or from remote on demand. We like to keep things simple and will strive to make them simpler where possible. Supported by a network of early advocates, contributors, and champions. If you are using RustDesk you should have your own RustDesk server. The ports required for RustDesk server self-hosting depend largely on your environment and what you want to do with RustDesk.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need a remote support, remote desktop, screen sharing, and presentation tool

Audience

Teams in need of a solution to manage and secure their remote desktop access operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.99 per month
Free Version Supported
Free Trial Supported

Pricing

$9.90 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.7 / 5
support 4.5 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Intuitive interface & easy setup for ad hoc remote access needs, Low latency sharing even in poor connections.
  • It exceptional speed & low latency make remote connection feel almost as responsive to local ones. Its cross platform compatibility allows for seamless connections between various operating systems.
  • It enables fast & reliable remote access to allow seamless connection between various operating systems. The low latency connection is the most standout feature, making tasks like real time collaboration feasible & efficient.
  • I found AnyDesk is the smallest quickest, and easiest remote desktop solution. It works smoothly in almost low bandwidth and smaller desktops. My best experience with it is it can be integrated with mobile, so even if you are away from your desktop, you can operate it. Furthermore, file transferring, desktop sharing, and whiteboarding is very easy and proficient features.
  • It is convenient to use AnyDesk's Access a computer feature, and because the software is so lightweight, it runs well on most systems. In addition, anyone can use the system, regardless of their tech proficiency.

Cons

  • Lack of robust access controls & auditing capabilities, Limited multi-monitor & file transfer support.
  • The free version has limitations such as restricted file transfer & limited access options which doesn't lets people try the full potential of AnyDesk before purchasing the full version.
  • The remote connection heavily relies on High speed internet, which creates dissatisfaction sometimes while even having a bit slow internet. Also it lacks some advanced customization options as its peers may have in the same range.
  • It is worth saying that I could not find any technical drawback to mention here. However, I would suggest the peers seeking an online remote solution. AnyDesk is the best choice.
  • It is not optimal that mobile support is not as rich as would like. Additionally, lag and slower loading times can often be experienced with slower connections due to a slower internet connection.

Pros & Cons from Real Users

Pros

  • Even though it's fast when it does work, since it's self hosted and runs through your own relay server.
  • - Self Hosting - Speed - Security - This means nothing, but the form told me I needed at least 100 characters in the text box. Lorem ipsum quick red fox yadda yadda yadda.
  • Unattended Mode plus the OTP Mode, faster connection and better display and resolution handling on Windows, Mac, and Linux.

Cons

  • Their support staff are not helpful, blunt, not trained at all to work with the public and quite rude. The system is full of bugs which are not being addressed, even though the internet is full of the discussions of these.
  • - Additional charge PER endpoint - regardless if you need unattended access or not - Support is terrible/non existent. - Server installation was a pain.
  • Remote Connection have no 'on-premises' options just like AnyDesk.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

AnyDesk Software
Founded: 2013
Germany
anydesk.com

Company Information

RustDesk
United States
rustdesk.com

Alternatives

Alternatives

Apache Guacamole

Apache Guacamole

Apache Software Foundation
SecureDesk

SecureDesk

Rubix Technology
AnyDesk

AnyDesk

AnyDesk Software
LiteManager

LiteManager

LiteManagerTeam

Categories

Remote Desktop Supported
Remote Support Supported
Screen Sharing Supported

Categories

Remote Desktop Supported
Remote Support Supported

Remote Desktop Features

Chat Not Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Not Supported
Mobile Device Access Not Supported
Multi Monitor Support Not Supported
Record Remote Sessions Supported
Remote Print Not Supported
Remote Wake Not Supported
User Management Supported

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Supported
Live Chat Not Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported

Screen Sharing Features

Annotations / Drawing Tools Not Supported
Desktop / Browser Sharing Supported
Mobile Screen Sharing Not Supported
Presenter Control Management Supported
Remote Control Supported
Screen Capture Not Supported
Screen Mirroring Not Supported
Screen Recording Supported

Integrations

Devolutions Remote Desktop Manager Supported
Atera Supported
Azure Marketplace Not Supported
Coronium Supported
Docker Not Supported
Halo Service Desk Supported
HaloCSM Supported
HaloITSM Supported
HaloPSA Supported
StoreApp Supported
Truto Supported
XEOX Supported

Integrations

Devolutions Remote Desktop Manager Supported
Atera Not Supported
Azure Marketplace Supported
Coronium Not Supported
Docker Supported
Halo Service Desk Not Supported
HaloCSM Not Supported
HaloITSM Not Supported
HaloPSA Not Supported
StoreApp Not Supported
Truto Not Supported
XEOX Not Supported
Claim AnyDesk and update features and information
Claim AnyDesk and update features and information
Claim RustDesk and update features and information
Claim RustDesk and update features and information