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About

Answer360 offers a wide range of enterprise-grade telecommunication solutions to small and medium businesses, educational institutions and intermediate enterprises. From Hosted Voice over IP (VoIP) phone service and unified communications to cloud-based voice software, our solutions are efficient, reliable, easy to use, and budget-friendly. We are your phone system and phone service, combined! Answer360 is streamlining the transformation of operational communication in today’s complex business environment. Our goal is simple to help businesses with the decisions and the management of their key communication processes. Answer360 connects people in new and innovative ways while cutting costs and improving efficiency, all with our trusted and dependable cloud storage solution. Answer360 is built to be fully future-proof and scalable. We customize our solutions to fit your business needs.

About

DID Global is a telecommunications partner for your business, providing communication and data services based on VOIP services and other small and wide spectrum technologies. Our services are chosen when they want to provide their business with rapid scaling, reduced advertising costs and increased sales. We operate in more than 150+ countries around the world offering the best conditions for our customers. Our services - VOIP telephony - PBX - Virtual (DID) numbers - SIP Trunk - SPAM checker - SMS service mailing All your customer communication solution in one place. Scale up and open the world to your business with DID Global.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and medium businesses looking for an enterprise-grade telecommunication solution

Audience

Company: Finance, Insurance, Logistics, Retail trade, IT, Outsourcing, Call centers and others.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$10/users
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.8 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • - Best Onboarding process - Very friendly and responsive support - High-quality services - Good prices
  • Call efficiency: high sound quality and clear communication Scalability, we can quickly and easily connect new operators Integration with CRM system, analytics and reporting, cost savings, fast implementation.
  • I liked that, in addition to clean numbers and quality routes, I received fast technical and financial support from the company. As soon as I have any difficulties, I immediately write to the support chat, and they help me very quickly. DID Global helps me not to worry about not being able to reach my clients.
  • 1. Reliable call quality. 2. Intuitive user interface. 3. Reliable security measures. 4. Responsive support from company leaders. 5. Flexible setup.

Cons

  • I cannot list any cons because I didn't encounter any during my experience with DID. Their services and support met all my expectations and much more.
  • No disadvantages were found in the search. The company provides reliable VoIP solutions without obvious disadvantages.
  • I have not found any significant disadvantages during my work, everything is quite satisfactory. The company is improving every day.
  • 1. Improved dialing functions. 2. High price.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Answer360
Founded: 2003
United States
www.answer360.com

Company Information

DID Global
Founded: 2019
United Kingdom
www.didglobal.biz

Alternatives

Alternatives

Wavetel

Wavetel

Wavetel Business LTD
PBXware

PBXware

Bicom Systems

Categories

Telephony Supported

Categories

Business VoIP Supported
Telephony Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Supported
Telemarketing Management Supported
Voice & Data Integration Supported
VoIP Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Not Supported

Integrations

ClickUp Not Supported
Google Docs Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
HubSpot Data Hub Not Supported
HubSpot Meetings Not Supported
Jira Align Not Supported
Jira Service Management Not Supported
NetHunt CRM Not Supported
Zapier Canvas Not Supported
monday AI work platform Not Supported

Integrations

ClickUp Supported
Google Docs Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
HubSpot Data Hub Supported
HubSpot Meetings Supported
Jira Align Supported
Jira Service Management Supported
NetHunt CRM Supported
Zapier Canvas Supported
monday AI work platform Supported
Claim Answer360 and update features and information
Claim Answer360 and update features and information
Claim DID Global and update features and information
Claim DID Global and update features and information