Ambit

Ambit

5.0 out of 5 stars
Verloop.io

Verloop.io

Magiclane App Service Pvt. Ltd
Ambit Verloop.io

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Ambit:

About

Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions.
Verloop.io:

About

Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.
Ambit:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Verloop.io:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ambit:

Audience

Retail, Financial Services, Insurance, Utilities, Healthcare, Government, Travel and Tourism, Education, Customer Service, Customer Support, IT Helpdesk, Human Resources
Verloop.io:

Audience

For businesses that want to be a part of the customer support revolution!
Ambit:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Verloop.io:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported
Ambit:

API

Offers API Not Supported
Verloop.io:

API

Offers API Not Supported
Ambit:

Screenshots and Videos

Verloop.io:

Screenshots and Videos

Ambit:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Verloop.io:

Pricing

We offer 3 types of Pricing: Basic, Professional, Enterprise.
Free Version Not Supported
Free Trial Not Supported
Ambit:

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5
Verloop.io:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ambit:

Pros & Cons from Real Users

Pros

  • Complete flexibility while still being relatively simple to use The best natural language processing and comprehension. Handles more scale than anything else in the market.

Cons

  • UI could be improved. It would be good if I could get analytics for multiple instances in one page.
Ambit:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Verloop.io:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
Ambit:

Company Information

Ambit
Founded: 2017
New Zealand
ambit.ai
Verloop.io:

Company Information

Magiclane App Service Pvt. Ltd
Founded: 2015
India
verloop.io
Ambit:

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Verloop.io:
Ambit:

Categories

Verloop.io:

Categories

Ambit:

Artificial Intelligence Features

Chatbot Supported
For eCommerce Supported
For Healthcare Supported
For Sales Supported
Image Recognition Supported
Machine Learning Supported
Multi-Language Supported
Natural Language Processing Supported
Predictive Analytics Supported
Process/Workflow Automation Supported
Rules-Based Automation Supported
Virtual Personal Assistant (VPA) Supported

Chatbot Features

Call to Action Supported
Context and Coherence Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Customer Communications Management Features

Batch Communications Not Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Not Supported

Natural Language Processing Features

Co-Reference Resolution Not Supported
In-Database Text Analytics Supported
Named Entity Recognition Supported
Natural Language Generation (NLG) Supported
Open Source Integrations Supported
Parsing Supported
Part-of-Speech Tagging Supported
Sentence Segmentation Supported
Stemming/Lemmatization Not Supported
Tokenization Supported
Verloop.io:

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Not Supported
Reusable Components Supported
Sentiment Analysis Not Supported
Speech Recognition Supported
Speech Synthesis Not Supported
Virtual Assistant Supported

Conversational Marketing Features

Appointment Scheduling Supported
Audience Segmentation Not Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Not Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported
Ambit:

Integrations

Facebook Supported
Zapier Supported
Zendesk Supported
Axis LMS Not Supported
Bombora Not Supported
CleverTap Not Supported
Copper Supported
Freshdesk Not Supported
Google Sheets Supported
HubSpot CRM Not Supported
Jenkins Supported
Jira Service Management Supported
LeadSquared Not Supported
Leadfeeder Not Supported
SAP Service Cloud Not Supported
ServiceNow Supported
Shopify Not Supported
Stackreaction Not Supported
WebEngage Not Supported
WhatsApp Not Supported
Verloop.io:

Integrations

Facebook Supported
Zapier Supported
Zendesk Supported
Axis LMS Supported
Bombora Supported
CleverTap Supported
Copper Not Supported
Freshdesk Supported
Google Sheets Not Supported
HubSpot CRM Supported
Jenkins Not Supported
Jira Service Management Not Supported
LeadSquared Supported
Leadfeeder Supported
SAP Service Cloud Supported
ServiceNow Not Supported
Shopify Supported
Stackreaction Supported
WebEngage Supported
WhatsApp Supported
Ambit:
Claim Ambit and update features and information
Claim Ambit and update features and information
Verloop.io:
Claim Verloop.io and update features and information
Claim Verloop.io and update features and information