CoreInteract by Altigen

CoreInteract by Altigen

Altigen Communications, Inc.
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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Digital customer engagement platform for Microsoft Teams

Audience

Developers that need flexible APIs that power communications applications, at companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$15/mo/user
Free Version
Free Trial

Pricing

$0.0085 per min
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.8 / 5
support 4.5 / 5
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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Altigen Communications, Inc.
Founded: 1994
United States
www.altigen.com/coreinteract/

Company Information

Twilio
Founded: 2008
United States
www.twilio.com/en-us

Alternatives

Alternatives

Twilio Flex

Twilio Flex

Twilio
Local Measure Engage

Local Measure Engage

Local Measure

Categories

Categories

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

IoT Features

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Mobile App Development Features

Access Controls / Permissions
Any App Development Language
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Drag and Drop Editor
Enterprise Mobility (EMM/MAM)
FaceID and TouchID
For Consumer Apps
For Enterprise Apps
Integration Options
Mobile App Security
Multi-Factor Authentication (MFA)
Multiple Apps from Same Base
No Dependencies
No-Code
Reporting / Analytics
Single Sign-On (SSO)
Source Control
Visual Editor

WhatsApp Marketing Features

Alerts
API
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Integrations

CommunityWFM
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Zoho CRM
6Storage
AxisCare
Blueshift
Bravo POS for Gun Stores
Callision
Heymarket
LimeSpot
Lyftrondata
NocoDB
Notehub
Novu
Phonexa
Salesforce Service Cloud
Tookan
Turns

Integrations

CommunityWFM
Microsoft Dynamics 365
Microsoft Power BI
Salesforce
Zoho CRM
6Storage
AxisCare
Blueshift
Bravo POS for Gun Stores
Callision
Heymarket
LimeSpot
Lyftrondata
NocoDB
Notehub
Novu
Phonexa
Salesforce Service Cloud
Tookan
Turns
Claim CoreInteract by Altigen and update features and information
Claim CoreInteract by Altigen and update features and information