Alloy Navigator vs. ScopeStack Comparison


Alloy Navigator Alloy Software	ScopeStack	+	+
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About Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.	About Build your pricing and statement of work in one simple step. The ScopeStack platform allows you to easily pick and choose features across different technology towers for a simple scoping process. No more long hours behind the computer, managing word templates and editing grammar. The ScopeStack platform automatically builds the scope while you are choosing features and functions. Visually determine which projects are more profitable and use key business metrics to auto approve projects.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT professionals, network administrators and IT service providers	Audience Professional services, technology services, managed services, cloud services
Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $19.00/month/user Three flexible pricing options to choose from: Explorer: for 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters! Free Version Not Supported Free Trial Supported	Pricing $500 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Greatly customizable. Easy to understand and to implement. Full API set for external integration. Desktop app or Web app for Agents. A complete administration console including every aspect of settings. On-Premise or SaaS solution. Good technical design, easy to maintain. Cons Standard and custom fields can't be placed were we need in the UI. SSP could be more customizable. Project management is basic. Support only during office hours in US. Reporting tool is limited.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Alloy Software Founded: 2002 United States www.alloy-software.com/products/alloy-navigator-family	Company Information ScopeStack Founded: 2017 United States scopestack.io
Alternatives N-able N‑central N-able	Alternatives Scoro
SolarWinds Web Help Desk SolarWinds	Scope The Virtu Group
ServiceNow CMDB ServiceNow	Talewind
Freshservice Freshworks	WorkRails
VIZOR Vector Networks View All	Expedience Software View All
Categories Asset Tracking Supported Change Management Supported CMDB Supported Configuration Management Supported Help Desk Supported Inventory Management Supported Issue Tracking Supported IT Asset Management Supported IT Management Supported IT Project Management Supported IT Service Supported ITSM Supported License Management Supported Network Mapping Supported Software Asset Management (SAM) Supported	Categories CPQ Supported Document Generation Supported IT Project Management Supported IT Service Supported Job Costing Supported Proposal Management Supported RFP Supported Sales Enablement Supported
IT Project Management Features Bug Tracking Not Supported Issue Management Supported Milestone Tracking Not Supported Percent-Complete Tracking Not Supported Portfolio Management Supported Prioritization Supported Product Roadmapping Not Supported Requirements Management Supported Resource Management Not Supported Status Tracking Supported Supports Agile Not Supported Supports Scrum Not Supported Task Management Supported Testing / QA Management Not Supported Time & Expense Tracking Not Supported IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Not Supported Checkout / Check-In Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Not Supported Reservations Supported Service History Supported CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Not Supported Relationship Mapping Supported Change Management Features Approval Workflow Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Supported Change Planning Supported Compliance Management Supported Prioritization Supported Release Management Not Supported Task Management Supported Tracking & Reporting Not Supported Training Management Not Supported Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Supported License Management Supported Patch Management Not Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Not Supported Forecasting Not Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Supported Task Management Supported License Management Features Automatic SKU Recognition Not Supported Central LM Server Not Supported Copy Protection Not Supported History Tracking Supported Node Management Supported Online Activation Supported Portable License Not Supported Sarbanes-Oxley Compliance Not Supported Timing Rights Not Supported Trial License Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Not Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Not Supported	IT Project Management Features Bug Tracking Not Supported Issue Management Not Supported Milestone Tracking Not Supported Percent-Complete Tracking Not Supported Portfolio Management Not Supported Prioritization Not Supported Product Roadmapping Not Supported Requirements Management Supported Resource Management Supported Status Tracking Supported Supports Agile Not Supported Supports Scrum Not Supported Task Management Supported Testing / QA Management Not Supported Time & Expense Tracking Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Supported Service Reporting Supported Ticket Management Not Supported Show More Features CPQ Features 2D Drawing Not Supported 3D Modeling Not Supported Approval Workflow Supported eCommerce Not Supported Guided Selling Not Supported Product Configurator Supported Proposal Generation Supported Quotes / Estimates Supported Renewal Management Not Supported Self Service Portal Not Supported Document Generation Features Batch Processing Supported Collaboration Not Supported Digital Signature Supported Interaction Tracking Not Supported Multiple Output Formats Supported Templates Supported Job Costing Features Bills of Material Not Supported Budgeting & Forecasting Supported Change Orders Supported Cost-to-Completion Tracking Not Supported Invoice Management Not Supported Overrun Reporting Not Supported Percent-Complete Tracking Not Supported Production Cost Tracking Not Supported Purchase Order Management Not Supported Quotes / Estimates Supported Time Tracking Not Supported Work Order Management Supported Proposal Management Features Automatic Formatting Not Supported Calendar Management Not Supported Collaboration Supported Contact Management Supported Content Repository Not Supported Document Management Supported Electronic Signature Supported Knowledge Library Supported Pipeline Management Supported Requirements Management Not Supported Revision Management Not Supported RFP Management Supported Task Management Not Supported Templates Supported Version Control Supported RFP Features Bid Management Not Supported Collaboration Supported Content Management Supported Data Import / Export Supported Due Date Tracking Not Supported Knowledge Library Supported Progress Tracking Supported Requirements Management Supported RFP Creation Supported RFP Responding Supported Task Management Supported Templates Supported Vendor Management Not Supported Sales Enablement Features Collaboration Supported Contact Management Not Supported Content Management Supported Document Management Supported Goals / Quota Management Not Supported Lead Management Not Supported Meeting Management Not Supported Performance Management Not Supported Presentation Management Not Supported Proposal Management Supported Territory Management Not Supported Training Management Not Supported
Integrations Google Calendar Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Microsoft 365 Supported Microsoft Excel Supported Microsoft Outlook Supported Microsoft Word Supported Slack Supported Stackreaction Supported TeamViewer Supported Wufoo Supported X (Twitter) Supported Zapier Supported Show More Integrations View All 11 Integrations	Integrations Google Calendar Not Supported HubSpot CRM Supported HubSpot Customer Platform Supported Microsoft 365 Not Supported Microsoft Excel Not Supported Microsoft Outlook Not Supported Microsoft Word Not Supported Slack Not Supported Stackreaction Not Supported TeamViewer Not Supported Wufoo Not Supported X (Twitter) Not Supported Zapier Not Supported Show More Integrations View All 2 Integrations
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