AlloReviewAlloBrain
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Related Products
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About
Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction. Improved customer experience when they want, customers receive an answer to their needs. Cost optimization reduces your department's expenses: a cost-effective solution with a 600% ROI.
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About
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a platform to analyze every feedback and engage their customers
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Audience
IT service management leaders (CIOs, IT Directors, Service Desk Managers, ITSM Architects) inside mid-market and enterprise organisations across all industries, plus managed service providers measuring satisfaction for their enterprise clients.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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PricingContact for pricing
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlloBrain
Founded: 2020
France
www.allobrain.com/alloreview
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Company Informationciopulse
Founded: 2013
Australia
www.cio-pulse.com
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Alternatives |
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Categories |
Categories |
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Integrations
Zendesk
BMC Helix
Freshservice
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Microsoft Power BI
Salesforce
ServiceNow
WhatsApp
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Integrations
Zendesk
BMC Helix
Freshservice
HubSpot CRM
HubSpot Customer Platform
Jira Service Management
Microsoft Power BI
Salesforce
ServiceNow
WhatsApp
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