AlloReviewAlloBrain
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Related Products
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About
Create more effective campaigns and improve your customer knowledge by connecting the customer information collected in feedback to your CRM. Thanks to real-time analysis, leverage positive feedback and engage with your unsatisfied customers. Engage 100% of your customers based on their feedback. Our AI analyzes each feedback in real-time to provide a personalized response to the customer based on their comments and satisfaction. Maximize the potential of your promoters and engage your detractors with a response to their dissatisfaction. Improved customer experience when they want, customers receive an answer to their needs. Cost optimization reduces your department's expenses: a cost-effective solution with a 600% ROI.
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About
Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).
Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.
- Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
- Increase your survey response rates by 200%
- See your data in your CRM and set triggers based on it
- Get 3x more feedback without sending more emails
- Customize both the look and content of your surveys
- Set goals, track KPIs, generate reports and more...
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies looking for a platform to analyze every feedback and engage their customers
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Audience |
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$39.00/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAlloBrain
Founded: 2020
France
www.allobrain.com/alloreview
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Company InformationNicereply
Founded: 2011
Slovakia
nicereply.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Not Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Supported
Feedback Collection
Supported
Survey Management
Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
Aircall
Not Supported
Bitium
Not Supported
Freshdesk
Not Supported
Freshsuccess
Not Supported
Gmail
Not Supported
HubSpot CRM
Supported
Intercom
Not Supported
LiveAgent
Not Supported
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Integrations
Salesforce
Supported
Zendesk
Supported
Aircall
Supported
Bitium
Supported
Freshdesk
Supported
Freshsuccess
Supported
Gmail
Supported
HubSpot CRM
Not Supported
Intercom
Supported
LiveAgent
Supported
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