AlertOps vs. Virima Comparison


AlertOps	Virima Virima Inc.	+	+
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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,173 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website SuperOps SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. 479 Ratings Visit Website Grafana Cloud Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources. 860 Ratings Visit Website ManageEngine EventLog Analyzer ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. 211 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 678 Ratings Visit Website Pipefy Pipefy is the AI-driven Business Orchestration and Automation Technologies (BOAT) platform that delivers enterprise results in days, not months. Designed as a secure orchestration layer, Pipefy bridges the gap between rigid legacy systems (ERPs/CRMs) and agile business needs. It allows IT teams to centralize disparate processes under a single control plane, eliminating Shadow IT through an Adaptive Governance framework. Key Capabilities: • Process Orchestration: Manage complex, non-linear workflows across departments without replacing core systems. • Enterprise iPaaS: Native connectors for the main systems of records to unify data silos. • Agentic AI: Deploy autonomous AI agents for document analysis and task execution using a BYOLLM (Bring Your Own LLM) engine. • Security: SOC2 Type II and ISO 27001 certified with granular RBAC. Empower your team to modernize operations and reduce the development backlog with Pipefy. 594 Ratings Visit Website NeuBird NeuBird is the governed center of agentic operations: one secure, audited connection to your telemetry and your LLMs, with a memory of every investigation, so your engineers, your leaders, and your own agents all start from what the company already knows. 2 Ratings Visit Website Blumira Empower Your Current Team to Achieve Enterprise-Level Security An all-in-one solution with SIEM, endpoint visibility, 24/7 monitoring, and automated response to reduce complexity, increase visibility and speed up time to respond. We handle the security heavy lifting, so you get time back in your day. With out-of-the-box detections, pre-filtered alerts, and response playbooks, IT teams can achieve real security value with Blumira. Quick Deployment, Immediate Results: Integrates with your tech stack and fully deploy, with no warm-up period, in hours All-You-Can-Eat Data Ingest: Predictable pricing and with unlimited data logging for full-lifecycle detection Compliance Made Easy: 1 year data retention included, pre-built reports, and 24/7 automated monitoring 99.7% CSAT Support: Solution Architects for product support, the Incident Detection and Response Team creating new detections, and 24/7 SecOps support 150 Ratings Visit Website
About AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.	About Virima gives IT teams trusted runtime truth for agentic IT: a live, accurate record of what exists, how it connects, and what a change will affect, so people and AI agents can act safely. Agentless scanning and an optional agent for Windows, macOS, and Linux inventory hardware and software across on-premises, cloud, and remote environments. Results feed a native CMDB that stays current on its own, with health scoring and conflict resolution. ViVID™ Service Mapping turns CMDB relationships into dynamic maps with live overlays for open incidents, pending changes, and vulnerabilities, so teams can trace root cause and assess change impact before they act. Virima integrates with ServiceNow, Jira Service Management, Ivanti, HaloITSM, Xurrent, Hornbill, and TeamDynamix.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT Incident Management, ITSM, ITSM Tools, Major incident Management, Critical Incident Management , MSP	Audience IT operations, infrastructure, asset management, service desk, IT security, and compliance teams, plus CIOs and IT leaders
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.00/month/user To know about our pricing please visit our pricing page Free Version Supported Free Trial Supported	Pricing $4,740.00/year Business Pro: $395 per month or $4,740 per year, including 2,000 assets, expandable to 6,000 by request. Standard support is included, with a one-business-day response. Above 6,000 assets. The Enterprise plan is custom-quoted, with optional add-ons available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros easy to use with a well designed UI. Biggest benefit to my team was the visibility into all of the dependencies involved in our applications. we were flying blind before we started with Virima. Cons all of the issues that we ran into were resolved fairly quickly with help from support so I cant pinpoint real cons for what we are using it for.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Supported
Company Information AlertOps Founded: 2015 United States alertops.com	Company Information Virima Inc. Founded: 2007 United States www.virima.com
Alternatives 24Cevent	Alternatives ServiceNow CMDB ServiceNow
TaskCall	Freshservice Freshworks
root9	Startly Startly Labs
Squadcast	iET ITSM iET Solutions
PagerDuty View All	Serviceaide View All
Categories DevOps Supported Incident Management Supported Issue Tracking Supported IT Alerting Supported IT Service Supported ITSM Supported	Categories Application Dependency Mapping Supported Change Management Supported CMDB Supported Incident Management Supported IT Asset Management Supported IT Documentation Supported IT Management Supported IT Service Supported ITSM Supported Network Mapping Supported Risk Management Supported Service Desk Supported
IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Not Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Not Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Not Supported Dashboard Not Supported Incident Management Supported Problem Management Not Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Not Supported Show More Features DevOps Features Approval Workflow Supported Dashboard Supported KPIs Supported Policy Management Not Supported Portfolio Management Not Supported Prioritization Not Supported Release Management Supported Timeline Management Supported Troubleshooting Reports Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Not Supported Scheduling Supported Task Management Not Supported	IT Service Features Contract Management Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Supported Self Service Portal Supported Service Catalog Supported Service Reporting Not Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Not Supported Release & Deployment Management Not Supported Self Service Portal Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Not Supported Disaster Recovery Not Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Not Supported Task Management Supported Ticket Management Supported Show More Features CMDB Features Change Management Supported Configuration Management Supported Data Visualization Supported Device Auto Discovery Supported Impact Management Supported IT Asset Management Supported License Management Supported Performance Management Supported Relationship Mapping Supported Change Management Features Approval Workflow Not Supported Audit Trail Supported Automated Notifications Not Supported Change Calendar Not Supported Change Planning Not Supported Compliance Management Supported Prioritization Not Supported Release Management Not Supported Task Management Not Supported Tracking & Reporting Not Supported Training Management Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Supported Supplier Management Supported IT Management Features Capacity Monitoring Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Not Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported Network Mapping Features Color Codes / Icons Supported Compliance Management Supported Device Auto Discovery Supported Hierarchical Mapping Supported Location-Based Mapping Supported Map Exporting Supported On-Demand Mapping Supported Reporting/Analytics Supported Self-Updating Maps Supported Web Traffic Reporting Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Not Supported Compliance Management Supported Corrective Actions (CAPA) Not Supported Dashboard Not Supported Exceptions Management Not Supported Internal Controls Management Not Supported IT Risk Management Supported Legal Risk Management Not Supported Mobile Access Not Supported Operational Risk Management Not Supported Predictive Analytics Not Supported Reputation Risk Management Not Supported Response Management Not Supported Risk Assessment Supported Service Desk Features Change Management Supported CMDB Supported Incident Management Supported IT Asset Management Supported Knowledge Base Supported Mobile Access Not Supported Procurement Management Supported Remote Control Not Supported Self Service Portal Supported SLA Management Supported
Integrations Amazon Web Services (AWS) Supported Jira Service Management Supported ServiceNow Supported Airbrake Supported Bitbucket Supported Cherwell Software Supported GitLab Supported HALO Not Supported Hornbill Not Supported Jira Work Management Supported New Relic Supported Panopta Supported Quickbase Supported RapidSpike Supported Runscope Supported Sematext Cloud Supported ServiceNow CMDB Not Supported Xurrent Not Supported Zoho One Supported Show More Integrations View All 70 Integrations	Integrations Amazon Web Services (AWS) Supported Jira Service Management Supported ServiceNow Supported Airbrake Not Supported Bitbucket Not Supported Cherwell Software Not Supported GitLab Not Supported HALO Supported Hornbill Supported Jira Work Management Not Supported New Relic Not Supported Panopta Not Supported Quickbase Not Supported RapidSpike Not Supported Runscope Not Supported Sematext Cloud Not Supported ServiceNow CMDB Supported Xurrent Supported Zoho One Not Supported Show More Integrations View All 12 Integrations
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