AlertOps vs. Alloy Navigator Comparison


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About AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster.   With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.	About Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IT Incident Management, ITSM, ITSM Tools, Major incident Management, Critical Incident Management , MSP	Audience IT professionals, network administrators and IT service providers
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.00/month/user To know about our pricing please visit our pricing page Free Version Free Trial	Pricing $19.00/month/user Three flexible pricing options to choose from: Explorer: for 1-3 technicians $19/tech/month, 14¢/computer/month with unlimited requesters! Express: for 4+ technicians $49/tech/month, 14¢/computer/month with unlimited requesters! Enterprise: for large organizations $79/tech/month, 14¢/computer/month with unlimited requesters! Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Greatly customizable. Easy to understand and to implement. Full API set for external integration. Desktop app or Web app for Agents. A complete administration console including every aspect of settings. On-Premise or SaaS solution. Good technical design, easy to maintain. Cons Standard and custom fields can't be placed were we need in the UI. SSP could be more customizable. Project management is basic. Support only during office hours in US. Reporting tool is limited.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information AlertOps Founded: 2015 United States alertops.com	Company Information Alloy Software Founded: 2002 United States www.alloy-software.com/products/alloy-navigator-family
Alternatives 24Cevent	Alternatives N-able N‑central N-able
TaskCall	SolarWinds Web Help Desk SolarWinds
Squadcast	ServiceNow CMDB ServiceNow
PagerDuty	Freshservice Freshworks
Jira Service Management Atlassian View All	VIZOR Vector Networks View All
Categories DevOps Incident Management Issue Tracking IT Alerting IT Service ITSM	Categories Asset Tracking Change Management CMDB Configuration Management Help Desk Inventory Management Issue Tracking IT Asset Management IT Management IT Project Management IT Service ITSM License Management Network Mapping Software Asset Management (SAM)
IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Show More Features DevOps Features Approval Workflow Dashboard KPIs Policy Management Portfolio Management Prioritization Release Management Timeline Management Troubleshooting Reports	IT Service Features Contract Management Incident Management IT Asset Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal Issue Tracking Features Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management Show More Features Asset Tracking Features Activity Tracking Audit Trails Barcoding / RFID Checkout / Check-In Depreciation Tracking Disposal Tracking Inventory Management Location Tracking QR Codes Reservations Service History CMDB Features Change Management Configuration Management Data Visualization Device Auto Discovery Impact Management IT Asset Management License Management Performance Management Relationship Mapping Change Management Features Approval Workflow Audit Trail Automated Notifications Change Calendar Change Planning Compliance Management Prioritization Release Management Task Management Tracking & Reporting Training Management Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management IT Asset Management Features Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management Inventory Management IT Service Management Maintenance Management Procurement Management Requisition Management Supplier Management IT Management Features Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring IT Project Management Features Bug Tracking Issue Management Milestone Tracking Percent-Complete Tracking Portfolio Management Prioritization Product Roadmapping Requirements Management Resource Management Status Tracking Supports Agile Supports Scrum Task Management Testing / QA Management Time & Expense Tracking Inventory Management Features Alerts/Notifications Barcoding / RFID Forecasting Inventory Optimization Kitting Manufacturing Inventory Management Mobile Access Multi-Channel Management Product Identification Reorder Management Reporting/Analytics Retail Inventory Management Supplier Management Warehouse Management License Management Features Automatic SKU Recognition Central LM Server Copy Protection History Tracking Node Management Online Activation Portable License Sarbanes-Oxley Compliance Timing Rights Trial License Network Mapping Features Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting
Integrations Slack Amazon Web Services (AWS) ConnectWise PSA Google Cloud Trace Jenkins Jira Work Management LogicMonitor Logz.io Microsoft 365 Microsoft Azure Microsoft System Center Panopto Prometheus Quickbase Sematext Cloud ServiceNow Cloud Observability SolarWinds Pingdom Splunk Cloud Platform Xitoring Zapier Show More Integrations View All 70 Integrations	Integrations Slack Amazon Web Services (AWS) ConnectWise PSA Google Cloud Trace Jenkins Jira Work Management LogicMonitor Logz.io Microsoft 365 Microsoft Azure Microsoft System Center Panopto Prometheus Quickbase Sematext Cloud ServiceNow Cloud Observability SolarWinds Pingdom Splunk Cloud Platform Xitoring Zapier Show More Integrations View All 11 Integrations
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