Alcméon vs. Quiq Comparison


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About With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible.	About Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Conversational commerce platform that helps companies interact with their customers	Audience Serving consumer-oriented brands with a large number of customer conversations to meet the demands of on-the-go consumers. Clients span retail, travel, gaming, online services, higher ed, and fin serv
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $250 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Alcméon Founded: 2011 France www.alcmeon.com	Company Information Quiq Founded: 2015 United States quiq.com
Alternatives Franz	Alternatives Tiledesk
Engati Engati Technologies	LivePerson
Sinch Engage Sinch	Heyday AI Hootsuite
Local Measure Engage Local Measure	CM.com
Quiq View All	LINK Mobility View All
Categories Conversational Commerce Live Chat	Categories Chatbot Cloud Communication Platform Conversational AI Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Service Live Chat SMS Marketing
	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Conversational Marketing Features Appointment Scheduling Audience Segmentation Chatbot Email Automation Group Messaging Human Handover Lead Distribution Lead Qualification Mobile Messaging Multi-Channel Communication Product Recommendations Video Chat Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Apple Business Chat Facebook Messenger Salesforce X (Twitter) Zendesk Facebook Google Business Messages Kik Microsoft Dynamics 365 NetSuite Operata Oracle Cloud Infrastructure Oracle Service SAP Store Shopify Topbox WeChat WhatsApp efficy Show More Integrations View All 15 Integrations	Integrations Apple Business Chat Facebook Messenger Salesforce X (Twitter) Zendesk Facebook Google Business Messages Kik Microsoft Dynamics 365 NetSuite Operata Oracle Cloud Infrastructure Oracle Service SAP Store Shopify Topbox WeChat WhatsApp efficy Show More Integrations View All 13 Integrations
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