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About

Alchemer offers the world’s most flexible feedback and data collection platform that allows organizations to close the loop with their customers and employees quickly and effectively. Our mission is to give every customer and employee a voice, and to make every voice matter. Alchemer serves more than 13,000 global CX, HR, and market research customers, including many Fortune 500 companies. Alchemer Survey is the industry leader in flexibility, ease of use, and fastest implementation. Market researchers, CX and other feedback professionals can get the feedback they need with the most question types and no pay-per response fees. Alchemer Workflow is the fastest, easiest, and most effective way to close the loop with the customers and employees who give you feedback, so you can increase retention, adoption, growth, and advocacy. Alchemer Mobile delivers actionable mobile customer feedback so you can improve your customers’ experiences with your mobile app.

About

Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Individuals, and small and large businesses

Audience

Companies of all sizes that want a web-based form building solution to create surveys for data collection, or a comprehensive platform for building and deploying AI agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Individuals
Free - $0
Basic License - $25 per month
Standard License - $84 per month
Market Research License- $125 per month

Team and Enterprise - custom pricing
Free Version
Free Trial

Pricing

$34 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.3 / 5
ease 4.6 / 5
features 4.1 / 5
design 4.4 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.6 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Alchemer has a large number of question types available. Whether you need simple yes or no questions, or more advanced options like MaxDiff, Semantic Differential, or Van Westendorp, this platform has you covered. This flexibility allows us to create surveys that are tailored to our specific research needs. This platform has the ability to use survey logic and branching. This allows me to tailor questions to respondent responses and create a personalized experience. This not only makes the survey process more enjoyable for respondents, but also provides us with more accurate data. Alchemer's data analysis module is also solid. It allows me to easily segment, filter, export and visualize our data in various formats. Also, I can integrate Alchemer with R or SPSS for more detailed analysis, making our data analysis process more streamlined and efficient. Customer service and support is another area where Alchemer excels. Your team is responsive, helpful and knowledgeable. They also provide online help articles and videos to guide us through the software. This support has been invaluable in ensuring we get the most out of Alchemer. Alchemer's pricing structure is reasonable and offers different plans for different needs and budgets. We appreciate the ability to try the platform for free with some limitations, allowing us to make sure it meets our needs before committing to a paid plan.
  • I like how well organized this platform is, it is very well designed to be quite intuitive so without any effort anyone can have a very fluid and organized user experience. For me, this basic aspect is important in any platform since it saves implementation time within a company, and I don't need it to be very complicated that a platform is so difficult to understand its interface. Therefore, I can only say that in the user interface and user experience section it is intuitive, thus making it possible for any user with little experience in creating surveys to facilitate their learning and get the most out of this platform. I find the large number of templates that this platform has complete and quite useful, since it greatly facilitates the creation of surveys when it is difficult to know where to start and can also make it easier for any user to create the necessary questions from the questions that are found. within the different templates. The templates are varied and are adapted to the different questions that the user needs to ask, for example, whether it is a survey about an opinion that you want to receive from customers or a market research survey, it does not matter which one. However, you want to use Alchemer, this platform will have a large number of ready-to-use templates. I also don't want to forget to mention that the templates can be highly customized, so if you want to add or remove questions there will be no limit. Another feature that I find quite useful in this platform is the types of questions that can be added to the surveys, so there will be a way to put questions with multiple options, such as rating scales and also open questions that depend on each user when creating the survey. For all this I can say that this platform for creating surveys is suitable to meet the needs of any user. I was quite satisfied with the customer support I received from the Alchemer customer support team, as they were quite responsive and helpful at all times. It has a complete experience and they do not take long to respond like other platforms that have a long wait time, so for me it is important since the response time is vital to be able to obtain a quick solution to problems that stop the workflow inside my workspace. I can say with certainty that Alchemer's customer support goes beyond simple solutions and that the experience capacity and the willingness of the team to find a solution to my problems have given me a good experience thus solving all my problems and technical difficulties. The best of all about this platform is the way in which the survey can be built, no matter how complex it is when it comes to being captured, once it is created, simply with drag and drop, any survey can be created. By this I mean that no code is needed to create complex and customizable surveys for each user, everything can simply be done as if it were a puzzle, thus allowing any inexperienced user to create surveys on this platform.
  • Any type of survey could be easily carried out without the need for any programming or learning since all the surveys that can be created within this platform can be done by using gestures such as drag and drop. This allowed us to facilitate all the creation of surveys without any problem since we only had to select the elements that we wanted to implement, the type of question and then ask the question with its respective way in which it can be answered. It was that easy to create a survey within Alchemer. Despite being a tool that can be easily used or created by drag and drop, this platform can also be used for people who have programming knowledge. With this I can say that programming languages such as CSS or JavaScript can be integrated, thanks to this it can be used more extensively and add tools that are not available within this survey, so it not only focuses on creating simple surveys, but also that can go beyond what can be imagined thanks to the fact that these programming languages can be integrated. It has many help articles which are essential for new users and people who want to implement new solutions within their company. This has been very useful to me since there are certain features and optimization that were not within my company at the time of creating a survey and obtaining responses in order to get the most out of all the information that will be obtained when using this platform as many cannot understand how to use the information received and may fall into the survivor's basket AND make bad decisions that could harm their business. Email campaigns can be scheduled so that surveys can be sent massively within a pre-established period in order to obtain market research and obtain a response from users. You have to be careful that the emails do not fall into the spam folder as it may not obtain optimal results for reporting. This platform also includes other ways to send surveys without any problem, so only the email route is not available, but it can also be sent from different social networks. It has multiple templates which allow the user to create surveys more quickly and easily in order to start having useful information that can be used within the company. You can also create custom templates so that you can use future surveys without changing information or changing little information either because the power of the survey and the way you receive information is very powerful.
  • + It is very easy to create each survey without the need for so many complications since I can choose from multiple selection, text box, file upload, dropdown selection, selection boxes and much more. All this can be added with the questions you want and depending on the plan you will have the limit of how many questions you want to add, in my case it is practically unlimited so I have the freedom to collect a large amount of useful data for my company. + I got good customer service when I first started setting up Alchemer as they walked me through everything step by step before creating the first survey. In addition, he gave me examples of how to enhance my results when looking for answers to specific questions regarding what I am looking for. With all this guide provided by the Alchemer technical team plus complete information in its documentation, I was able to complete the full use of this platform. I also want to mention that the answers to my doubts or my problems were solved quickly. I would like many platforms to have technical support similar to this platform, regardless of the service they offer. + I liked that this platform kept the same flavor as SurveyGizmo before it became Alchemer. In general, many platforms when they make brand changes also change the direction of the solution they offered. Including unnecessary features and removing important and functional features. However, with Alchemer, it was not the case, so this allowed me not to move to another platform and also not have to go through a new learning process since even its interface was almost intact. + I have multiple ways to share the surveys, be it a social network, email or include it on my website. In addition, I have a security configuration when I only want to create internal surveys which I need to collect information from my employees to apply improvements within the work environment. This is how I prevent the information from being corrupted with third-party responses, but rather everything can be done within my company or also within a group of people specifically selected to answer a survey. + I can branch out the surveys as much as possible depending on whether I'm looking for specific answers. Likewise, I can do simple surveys which seek short opinions from the visitors of my website or my clients, such as experience when acquiring the services offered by my company.
  • SurveyGizmo offers accurate and architecturally sound solutions when you need to create your own, fully customized survey lists. With Surveys Gizmo as a base, it is possible to collect consumer information much more quickly from different platforms, and creating surveys takes less time.

Cons

  • Alchemer will sometimes crash and become slow, especially when dealing with large or complex surveys or data sets. This can be frustrating when you're trying to get the job done quickly and efficiently. Some of Alchemer's more advanced features, such as coding survey logic or report customization, can be confusing or difficult to use. Users may need some Javascript skills to get the most out of the software. This can be a barrier for those without a technical background, leading to frustration and decreased productivity. One area that Alchemer lacks is in the ability to monitor online survey quotas. Unlike other survey platforms, Alchemer does not have a live link to view survey odds. Instead, users must manually check the quotas in the software or export the data to view them. This can be time consuming and inconvenient, especially when dealing with large data sets.
  • Alchemer has been quite useful for my workflow because it allows me to collect data when conducting market research and also to have a database in relation to the user experience that clients have had when hiring a company service in where I work. That is why there are very few negative characteristics that I have found in this platform and these characteristics are not an impediment to continue using this platform, but it is a recommendation to any user who wants to start using Alchemer to create surveys. The negative points I find in Alchemer are: Payment plans on Alchemer can be quite expensive, especially for users who need access to advanced analytics features. This can make it difficult for some users to justify the cost of the platform, especially if they are operating on a tight budget. Although Alchemer offers flexible pricing plans, including per-response pricing, these options may not be suitable for all users. Also, I know there is a free plan, but it may be suitable for small teams or people just starting out creating surveys, it doesn't include many of the advanced features and functionality users may need to create more complex surveys. By this I mean that the functionality is very limited when using the free plan, to be able to test this platform I consider it to be very well adjusted to understand what performance Alchemer can have and as I have already mentioned for small teams or individuals, the rest for For greater detail and advanced features there is a paywall. It requires quite a bit of programming knowledge if you need to create an advanced function where coding is the only alternative for custom functions within surveys. Therefore, if you do not have the necessary knowledge in JavaScript, a conventional user will not understand how to use the API of this platform to get the most out of it and create custom functions. Therefore, for my recommendation, it is necessary to know beforehand if any function is available without the need for programming before using this platform to create surveys by default, otherwise you may have problems in the future when you need something more advanced and that can only be possible by code.
  • It must be considered that if it is required to contact technical service, it is possible that you at least have a basic subscription so that you have an almost immediate response to all concerns and problems, since the basic version is used, the response time for a solution will be very long and I don't think it would be suitable for your company's needs. It could be useful for me to be able to locate the origin of the users through the URL addresses when they are going to carry out a survey. This could improve market research by having a better demographic of each user, thus being able to have better results when I perform a complete analysis and generate detailed reports. Since the change from Survey Gizmo to Alchemer it has become a bit more complicated in the learning process since the whole platform has been restructured to a new version which many things changed places and I had to get used to finding certain tools which I I already had preset and used to where it was located and how it worked. Every certain period of time we create surveys and which we always modify some parameters to be able to have more information which was not previously available, however, these modifications that are made eliminate the questions and answers from the previous surveys that are used for the new surveys. This means that we cannot carry out a comparison within this platform, but we have to export everything to later carry out the new surveys and thus be able to carry out the comparison outside this site. I would like everything to be more integrated with what I'm saying so that it's easier to get an analysis without going to outside platforms to do this work for us. It does not find a corrector At the time of creating the survey, since errors can be generated without realizing it or there are people who have a very low level grammar, this causes confusion when users are going to answer the questions that are stipulated within the survey. To solve that I use a platform that corrects spelling errors over the browser, a useful tool can be Grammarly which not only allows you to perform spelling corrections but also recreates a new and understandable sentence with different aspects, either tonality or length of each word. However, I would like a similar tool to be included within Alchemer.
  • There are very few negative features that I could not solve with this platform as I have had good results with almost no interruptions. In addition, the Alchemer technical team has practically solved all my problems that I have had in the past, even so, I would like them to improve the following features in the next updates since it would be nice to have some improvements on this platform. - The reports that are generated could be more personalized, for example, I would like to be able to modify the type of graph of the results obtained in order to have a better perspective. In addition to also being able to rule out some results obtained that we do not need. This in order to facilitate the export and not include data that is not needed within my company. - I like that the platform has maintained its essence after the rebrand to Alchemer, but I would like to update the aesthetics of the interface a bit. I suppose that with the changes they are making they will include being able to improve the user experience by having a better interface but for now I have not seen many changes so I hope that in future updates they do not forget this detail. - I have a small problem with surveys that arrive empty and I want the user to not be able to send them without completing all the answers. I don't know why this happens, it's not very common, but it does happen and it's not good for the data I want to capture, if a user doesn't complete the entire survey this survey should not be sent, this way it avoids the noise that is already sometimes They are found in some data as I have already been able to verify. - I recommend making a copy of all the responses to the surveys already carried out, including the complete reports that this platform offers. The history of the surveys is not forever and it is very important to have that on hand in case of measuring the change that has taken place at different times that the surveys have been done. Also, if you want to downgrade your account to a lower plan, be sure that your surveys will be lost, so preferably when you get results from a completed survey, make a backup wherever you like.
  • Publishing and sharing surveys is perhaps the most problematic point of working with this platform because SurveyGizmo does not integrate properly with essential services for advertising, such as social networks, whose importance is vital for the application of market research as they are very popular pages.

Pros from Real Users

Pros

  • I cannot ignore the ease with which the user interface can be handled, I did not need extensive tutorials to be able to navigate within this platform. Even though it has advanced functions, there is no need to use all the tools that Jotform offers, everything can be done easily if you need to do simple tasks related to the creation of forms. It has a variety of templates that give me the ease of quickly choosing how I want to ask the questions, it also allows me to customize these templates and save them for future forms and even more so when the information is similar but with updated data or new information to be collected. I also like that the participants of the forms only receive a direct link to the form without the need for them to download anything additional or register, it is enough to simply fill out the form and once completed this is sent to the respective creators to later be analyzed according to the needs of each user. In addition, the form reports are fully detailed, thus providing a large amount of useful information for the subsequent data processing obtained by sharing the forms.
  • Jotform allows you to create custom forms quickly and efficiently. This is useful for data collection, internal surveys and incident reporting, ensuring that information is captured in a structured manner. In addition, the automatic notifications feature ensures that teams are immediately alerted to form responses
  • Wide range of plugins are available within the library which help for creating forms with powerful features such as payment collection, Sending SMS and other important features.
  • Jotform is an exceptional platform that offers a multitude of benefits to businesses of all sizes. One of the standout features of Jotform is its drag-and-drop form designer, which makes it easy to create and customize forms without any coding knowledge. This feature is especially useful for small business owners who may not have the resources to hire a web developer or designer. With Jotform's form designer, you can add different types of fields, widgets, conditions, and logic to your forms. This means that you can create forms that are tailored to your specific needs, whether you're collecting customer feedback, processing payments, or conducting surveys. Additionally, Jotform offers a huge library of themes, which you can use to further customize your forms or you can create your own theme from scratch. One of the most appealing aspects of Jotform is its generous free plan, which includes 5 forms, 100 submissions, 10 payments, and 100 MB of storage per month. This is a great option for small businesses or organizations that have limited form creation and submission needs. Moreover, the free plan removes the Jotform branding from your forms, which is a nice touch that helps to maintain your brand identity. For businesses that require more features and capacity, Jotform's paid plans offer reasonable pricing and added benefits. The paid plans include additional submissions, payments, and storage capacity, as well as access to features such as HIPAA compliance, advanced form analytics, and custom branding. This means that businesses can scale up their form creation and submission needs as they grow, without having to switch to a different platform. In addition to its impressive form creation and submission capabilities, Jotform also integrates with many popular platforms and apps. This includes PayPal, Square, Mailchimp, Google Sheets, Dropbox, Zapier, and more. Integrating Jotform with your existing workflows and tools is incredibly easy, which means that you can start using Jotform without disrupting your existing processes. One of the most exciting features of Jotform is its smart PDF feature, which allows you to import and populate PDF forms with your data. This feature is incredibly useful for businesses that deal with a lot of paperwork, as it saves time and reduces the risk of errors. Additionally, you can export your form responses as PDF files or send them via email, which means that you can easily share data with your team or stakeholders. Lastly, Jotform has a responsive and helpful support team that can assist you with any issues or questions. Whether you have technical difficulties or need guidance on how to use a specific feature, Jotform's support team is always available to help. Moreover, Jotform provides access to a community forum, knowledge base, blog, video tutorials, and webinars, which offer additional guidance and tips for using the platform effectively.
  • The creation of the forms was extremely easy, with drag and drop I can now add the different elements where the different questions of my form will be located. I have everything necessary to create forms, including conditional questions and questions that depend on the answers to other questions, this gives me a sea of possibilities when creating complex forms without having any limitation. I got good answers from Jotfrom technical support, I had complete customer service when I needed solutions to be able to correctly implement this platform within my company. The best of all is that the response time was too short since I sent my requests, when I sent my concern I received a ticket that companies with good technical support always throw automatically and after a couple of minutes I was already aware someone on the other side of the screen solving my concerns. It can be integrated with multiple platforms to achieve automation, thus being able to have a complex integration. In my case, I was able to easily integrate with MailChimp without a problem when sending forms to subscribers to be able to complete their subscription or registration within my internal system, thus being able to have potential clients to scale my company being able to reach more people. Barcodes can be uploaded to the forms, this is very important to companies that use coupons, discounts or offers on their products or for any other market research thing. Not only a barcode, but also some required proof or document that identifies the person who completes a form in case verification is required or added to a database, a basic example could be the registration to enter a company or the registry of a university tuition. There are many possibilities to use Jotform forms.
  • Compared to other forms and form builders, Jotform is WAY easier to use. They make building forms very simple and if you want to design them to fit your brand... also very easy. I'd say they are like Canva for forms. The biggest pro though is that their forms actually work and so far without fail.
  • I have tried a number of form builder software over the years but I love JotForm. It’s easy to use, naturally intuitive and nice pleasing interface. I use all types of forms and my clients love them too.
  • I've incorporated JotForm into several aspects of our small non-profit club. We've made forms for event registrations, club voting, approval-required signups, and venue rental processes. All training has been through the online tutorials and help resources. This is a robust solution to our many everyday process issues. Additionally the square payment integration has been a cost saver over our current high-fee website system. I also really like the integration capabilities.
  • One good example is a sophisticated Thanksgiving dinner order form we built for a local restaurant. There were 9 options of entrees, sides and deserts and it had to be easy to use for customers who's average age is 65+. It was a huge success for the restaurant and super easy to use for the customer!
  • We use JotForm as an online booking tool. It is easy for our clients to use and easy for us to edit. I have yet to have a form fail or glitch. This software helped set us apart from out competitors.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alchemer
Founded: 2006
United States
www.alchemer.com

Company Information

Jotform
Founded: 2006
United States
www.jotform.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Jotform AI Agent Builder is a powerful tool that allows businesses to create and customize AI-powered customer service agents without coding. With this tool, businesses can easily design AI agents that handle tasks like guiding users through forms, answering frequently asked questions, scheduling appointments, and sending automated emails. The AI agents can be deployed across various communication channels, including phone, chat, and messaging apps like WhatsApp and Messenger. Jotform AI Agent Builder provides complete customization options, enabling businesses to adjust the agent’s tone, behavior, and appearance to align with their brand. With multi-language support and 24/7 availability, these AI agents improve efficiency, reduce response times, and enhance customer satisfaction.

Jotform AI Agents are advanced automated customer service tools designed to provide real-time assistance across multiple channels, including phone, chat, voice, and messaging apps like WhatsApp and Messenger. Trusted by over 25 million users worldwide, Jotform enables businesses to integrate AI-driven agents into their workflows without any coding. The AI agents can handle tasks like guiding users through form-filling, answering queries, and automating tasks such as scheduling and sending emails. With over 7,000 templates to customize the agent’s appearance and interaction style, businesses can personalize their AI agents to reflect their brand. Jotform's AI-powered Agents ensure efficiency by providing 24/7 support, reducing response times, and improving customer satisfaction with multi-language support and real-time monitoring.

Jotform AI Agents are automated tools designed to provide real-time, intelligent customer support across multiple channels, including phone, chat, and messaging apps like WhatsApp and Messenger. These AI agents can handle tasks such as guiding users through forms, answering questions, and automating processes like scheduling appointments. Businesses can fully customize their AI agents’ appearance and behavior to match their brand identity. With multi-language support and 24/7 availability, Jotform AI Agents improve customer satisfaction, reduce response times, and streamline workflows. Additionally, they integrate seamlessly with forms to ensure accurate data collection and enhanced user experience.

Jotform Apps is a no-code, drag-and-drop platform that allows businesses to create fully customizable apps without needing any programming knowledge. Users can combine forms, widgets, and integrations into one seamless app, ideal for collecting data, scheduling appointments, processing payments, and automating workflows. Businesses can personalize their apps with logos, colors, and branding elements, and easily share them through links, QR codes, or social media. The apps can be downloaded on smartphones, tablets, or desktops, providing a simple and efficient way to collect information from users anytime, anywhere. Jotform also offers over 600 templates to jump-start app creation for various business needs.

Jotform Sign provides an easy-to-use electronic signature solution that allows businesses to create, share, and collect signatures on documents in minutes. With Jotform Sign, you can quickly turn PDFs into e-sign documents and securely collect signatures anytime, anywhere. The platform also offers automated workflows, where documents can be sent for signing and then stored in your cloud storage for easy access. Businesses can build customized documents, add signature fields, and send them to multiple signers with just a few clicks. Jotform’s secure platform ensures the signatures are legally binding and compliant with various regulations like eIDAS, e-SIGN Act, and UETA.

Jotform Store Builder allows businesses to create an online store quickly and easily, with no coding required. The drag-and-drop builder lets users customize their store, upload products, set prices, and create a personalized shopping experience. Businesses can sell products, services, and subscriptions, accept donations, and process payments through 40+ payment gateways like PayPal and Stripe. The platform also offers features like order management, real-time push notifications for sales, and a seamless checkout experience without the need for customers to create accounts. With over 300 store templates and integration options, Jotform helps businesses launch their online stores effortlessly and securely.

NPS

Jotform is an easy-to-use, no-code platform trusted by over 30 million users worldwide, offering a powerful form builder to help businesses collect data efficiently. With over 10,000 templates, you can create customized forms, surveys, and online stores for leads, payments, registrations, and more, without any coding. Jotform integrates seamlessly with over 150 business apps like CRMs, email services, and payment gateways to automate your workflows. Additionally, Jotform’s AI Agents can automate customer support by guiding users, answering questions, and ensuring smooth form submissions. Jotform also offers tools to turn collected data into actionable reports, PDFs, and automated approval workflows, improving productivity and reducing manual work.

PDF

Jotform PDF Editor allows businesses to easily create professional PDF documents from collected form responses. With its drag-and-drop interface, users can design custom PDFs, turning data into polished invoices, contracts, event registrations, and more. Choose from 1,700+ templates, or create a new document from scratch, and seamlessly share PDFs via email, cloud storage, or social media. The platform supports fillable PDF forms, offering customization, e-signatures, and conditional logic, and ensures that your documents look professional and are easy to distribute. It also enables businesses to automatically create PDFs for each form submission, saving time and improving workflow efficiency.

Jotform Tables is an all-in-one platform designed to help businesses collect, organize, and manage data efficiently. With this tool, users can seamlessly collect data via forms, import existing information, or manually enter new entries into custom tables. Jotform Tables allows for easy collaboration, with the ability to share workspaces and track progress in real time. Advanced features like column types, customizable views, and automated workflows help businesses manage their data more effectively. The platform also enables automatic PDF creation, easy export of data, and integration with over 200 apps to streamline data management and improve team efficiency.

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research Features

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Data Entry Features

Abbreviation Detection
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Search Flexibility
Duplicate Detection
Flexible Search
Image Entry
Library Conversion
Mis-Keyed Variation Detection
Phonetic Variation Detection

Donation Management Features

Campaign Management
Donation Tracking
Donor Database
Event Management
Gift Management
Grant Management
In-Kind Donations
Matching Donations
Mobile Donations
Online Donations
Pledge Management
Receipts / Statements
Recurring Donations
Volunteer Management

Employee Engagement Features

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition Features

eCards
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition

Forms Automation Features

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Government Features

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

HIPAA Compliance Features

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

Higher Education Features

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

No-Code Development Features

AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management

Nonprofit Features

Accounting
Committee Management
Donor Management
Dues Management
Event Management
Fundraising Management
Member Database
Membership Management
Social Media Management
Volunteer Management

Online Form Builders Features

Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

PDF Features

Annotations
Convert to PDF
Digital Signature
Encryption
Merge / Append
PDF Reader
Watermarking

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

eCommerce Features

Catalog Management
Channel Management
CRM
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Integrations

5X
APIANT
ActiveCampaign
COZYROC SSIS+ Suite
Constant Contact Lead Gen & CRM
Evidence
Facebook
HubSpot CRM
HubSpot Customer Platform
Integrately
LeadSimple
Mailchimp
Raklet
Salesforce
Slack
Stackreaction
Stripe
Truto
Xoxoday
Zapier

Integrations

5X
APIANT
ActiveCampaign
COZYROC SSIS+ Suite
Constant Contact Lead Gen & CRM
Evidence
Facebook
HubSpot CRM
HubSpot Customer Platform
Integrately
LeadSimple
Mailchimp
Raklet
Salesforce
Slack
Stackreaction
Stripe
Truto
Xoxoday
Zapier
Claim Alchemer and update features and information
Claim Alchemer and update features and information