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About

ALAN Systems has a well established position of trustworthy supplier of IT services and products in the global market. Companies in the group ALAN Systems operate in Poland and Austria. Since 1999, we have been using the latest technologies to create IT solutions tailored to the needs of our customers. We are constantly investing in our employees, so that they are able to create the latest IT solutions from scratch and develop them based on modern trends. The versatility, safety and reliability, we provide our customers with comprehensive assistance in order to optimize their business processes. We especially offer design, testing and implementation of software and integration of information systems for different purposes and levels. We guarantee the training of staff, the maintenance of IT systems and data transmission security. This allows our customers to focus exclusively on their core business. We are proud that we are a Polish company, located in Silesia in Katowice and Rybnik.

About

Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies interested in a supplier of IT services and products in the global market for tailored solutions

Audience

Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Alan Systems
Founded: 1999
Poland
www.alan-systems.com/en/

Company Information

Keybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce

Integrations

Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce
Claim Alan Systems and update features and information
Claim Alan Systems and update features and information
Claim Keybe SmartChat and update features and information
Claim Keybe SmartChat and update features and information