Keybe SmartChatKeybe
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Related Products
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About
ALAN Systems has a well established position of trustworthy supplier of IT services and products in the global market. Companies in the group ALAN Systems operate in Poland and Austria. Since 1999, we have been using the latest technologies to create IT solutions tailored to the needs of our customers. We are constantly investing in our employees, so that they are able to create the latest IT solutions from scratch and develop them based on modern trends. The versatility, safety and reliability, we provide our customers with comprehensive assistance in order to optimize their business processes. We especially offer design, testing and implementation of software and integration of information systems for different purposes and levels. We guarantee the training of staff, the maintenance of IT systems and data transmission security. This allows our customers to focus exclusively on their core business. We are proud that we are a Polish company, located in Silesia in Katowice and Rybnik.
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About
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies interested in a supplier of IT services and products in the global market for tailored solutions
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Audience
Businesses and sales/service teams wanting a tool to centralize and automate all customer conversations across channels
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlan Systems
Founded: 1999
Poland
www.alan-systems.com/en/
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Company InformationKeybe
Founded: 2017
United States
keybe.ai/suite-sales/smart-chat/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce
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Integrations
Facebook Messenger
Google Sheets
HubSpot CRM
Instagram
RD Station
Salesforce
Shopify
VTEX
WhatsApp
WooCommerce
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