Aircall vs. IVR Studio Comparison


Aircall	IVR Studio Voicent Communications	+	+
Visit Website	Learn More Update Features	Add To Compare	Add To Compare



About Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships.		About Voicent's IVR software offers point-and-click call flow design, easy installation and low cost. From simple call flow to incredibly powerful connections to web applications and other tools, IVR Studio simplifies business integration and increases flexibility. Based on internet standards, Voicent IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs. As with all Voicent software, you buy it once and own it for life. Because there are no monthly fees or per-call charges, you get the highest Return-On-Investment (ROI) and the lowest Total Cost of Ownership (TCO). With an IVR business phone system, you can eliminate repetitive questions and requests to live agents. Automatically send calls to available agents to shorten the call waiting period for your callers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Aircall is designed for sales, support, and customer experience teams that need an AI-powered communication platform to improve performance, streamline workflows, and deliver better customer interactions at scale		Audience IVR software for companies
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $30/user/month ESSENTIALS PLAN - $30/user per month, billed annually PROFESSIONAL PLAN - $50/user per month, billed annually Free Version Free Trial		Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 4.5 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros Integrates with popular CRM and project management software and has very Affordable pricing along with Easy setup and no contracts or setup fees. Aircall provides cloud based phone system. Accessible by both desktop and mobile app. Free travel packages available. Seamlessly integrates. Pretty easy to understand and use. Simple interface. Works very well as we can take or make calls anytime anywhere. Easy to download and setup. Recognise international dial codes as well.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Aircall Founded: 2014 United States get.aircall.io/6rn9jm515yma		Company Information Voicent Communications Founded: 2001 United States www.voicent.com
Alternatives Intermedia Unite Intermedia		Alternatives Voicent Communications
Dialpad Connect Dialpad		Voicent CRM Voicent Communications
DialedIn		Voicent Appointment Reminder Voicent Communications
CloudTalk		Voicent Predictive Dialer Voicent Communications
Five9 View All		Insight IVR Parwan Electronics View All
Categories AI Voice Agents Auto Dialer Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Call Monitoring Call Recording Call Tracking Contact Center as a Service (CCaaS) IVR Parallel Dialers Remote Work Sales Dialers Telephony Unified Communications		Categories Call Center Infrastructure (CCI) IVR
IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail Show More Features Auto Dialer Features Call Center Management Call Recording Call Reporting Call Scripting Lead Management Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Surveys Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Call Tracking Features Call Log Call Recording Call Routing Caller Identification Campaign Management Conversion Tracking CRM IVR / Voice Recognition Keyword Tracking Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP		IVR Features Call Center Call Logging Call Recording Call Routing Multiple Scripts Phone Key Input Survey Management Text to Speech Voice Customization Voice Mail
Integrations 5X Capturi Causal Connect Desku.io Fin Fireflies.ai HubSpot CRM HubSpot Data Hub HubSpot Sales Hub Intercom Klaviyo Nicereply Pipeline CRM Recruit Wizard Resemble AI Salesloft SupporTrends Unified.to Zoho CRM Show More Integrations View All 210 Integrations		Integrations 5X Capturi Causal Connect Desku.io Fin Fireflies.ai HubSpot CRM HubSpot Data Hub HubSpot Sales Hub Intercom Klaviyo Nicereply Pipeline CRM Recruit Wizard Resemble AI Salesloft SupporTrends Unified.to Zoho CRM Show More Integrations View All 1 Integration
		Claim IVR Studio and update features and information Claim IVR Studio and update features and information