AirSend vs. Zoom Chat Comparison


AirSend CodeLathe Technologies	Zoom Chat Zoom Communications	+	+
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Save 25% today on any plan (Starter, Standard, or Plus) for your first 3 months by clicking "Save 25%" above! 69,271 Ratings Visit Website Intermedia Unite Intermedia Unite® brings business communications, collaboration, and customer engagement into one easy-to-use platform—keeping teams connected, productive, and responsive from anywhere. It replaces fragmented tools by combining business phone service, video conferencing, team chat, and file sharing into one seamless experience, so employees can collaborate without switching apps. Unite delivers enterprise-grade calling with 100+ features, integrated customer engagement, and enhanced Microsoft Teams experiences. With mobile and desktop apps, users can call, meet, message, and engage customers from anywhere while maintaining a consistent business identity. AI-powered transcription, summaries, and insights help teams capture details and follow up efficiently. Backed by 99.999% uptime and J.D. 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By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 1,838 Ratings Visit Website Cloudbrink If you’ve ever dealt with slow VPNs, or clunky ZTNA agents that degrade app performance, you’re not alone. Many IT teams are stuck balancing security with usability—and often end up sacrificing both. Here is a different approach. The high-performance ZTNA service that is part of a personal SASE solution from Cloudbrink can upgrade or replace traditional VPNs while fixing the performance and complexity that come from other vendors in the ZTNA and SASE space. Built as a software-only service, Cloudbrink delivers sub-20ms latency and 1Gbps+ speeds per user using dynamically deployed FAST edges and a proprietary protocol that recovers packet loss before it impacts the app. Security isn’t bolted on—it’s built in. With mutual TLS 1.3, short-lived certs, and no exposed IPs, Cloudbrink provides real zero trust without making users suffer through poor connections or overloaded POPs. If you’ve been burned by “next-gen” solutions that still feel like 2008, it might be time for something new. 28 Ratings Visit Website 3CX 3CX is a software-based, open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost. Ideal for companies working remotely, 3CX includes mobile apps, video conferencing and website live chat. Installation, management and maintenance of the PBX is so easy that you can effortlessly manage it yourself, whether on an appliance or server at your premise on Windows, Linux or in the cloud. Alternatively you can choose to have it hosted by 3CX for a completely hassle-free solution. 1,237 Ratings Visit Website net2phone net2phone is an AI-powered business communication platform for companies serious about customer experience. Trusted by 500,000+ users and backed by 30+ years of experience, net2phone eliminates the friction of scattered channels and disconnected tools, so every conversation drives retention and growth. Unite unifies voice, messaging, video, and chat in one place, with call recording, sentiment analysis, and AI-generated follow-ups. AI Agent automates customer inquiries and workflows across phone and chat in 30+ languages, handing off to humans when needed. Coach AI reviews 100% of interactions to guide agent performance. uContact gives high-volume teams omnichannel routing and real-time dashboards. Every solution integrates with the tools you already use and runs on enterprise-grade security. Beyond software, net2phone provides expert guidance at every step, from setup to integration to ongoing optimization, so your technology delivers measurable results. 197 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. 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Manage collaboration with notifications, annotations, unanimous consent votes, e-signatures, and in-app email with added security. Available on any device, desktop, tablet or smartphone, anytime, anywhere with seamless online/offline auto sync. 319 Ratings Visit Website ShareCRM ShareCRM is an AI-powered enterprise CRM platform designed to connect data and teams across the entire customer lifecycle. It unifies marketing, sales, and service operations into a single system that helps businesses convert leads into long-term customers. The platform supports multi-channel marketing automation, centralized lead management, and end-to-end sales force automation. ShareCRM also enables service automation to manage customer inquiries, service orders, and on-site operations efficiently. Built with collaboration tools, it connects internal teams, partners, and clients through messaging, tasks, and approval workflows. 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About Instantly collaborate with anyone in seconds. Have conversations, voice and video calls, share files, manage tasks, and keep notes in one space. Free 100 GB storage! The must-have tools you need to collaborate with team members and clients. Use private and public Channels to have conversations, share and organize files, track and complete tasks, and write notes in a built-in Wiki. Collaborate with anyone, anywhere. Ultra-fast, effortless messaging from any device (web, desktop and mobile). Know when team members and clients see your messages as soon as it happens with read receipts. Private Channels let you collaborate with clients and team members easily and securely. Create as many private Channels as you want in AirSend and invite people using their email addresses. Create your own online groups using AirSend’s public Channels. Create as many public Channels as you want and share a link to your public Channel for people to join and start interacting.	About Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in an all-in-one team collaboration tool	Audience Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $4 per user per month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.6 / 5 ease 5.0 / 5 features 4.8 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews
	Pros & Cons from Real Users Pros 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons. Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room. - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing. Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system. - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms. Cons 1. It does not keep any backup of the chats for future usage or reference. It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure - The emoji section can be improved more. - There can be more integrations. No cons for this, it serve its purpose and performs great. - There are some optimization issues with some devices.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information CodeLathe Technologies Founded: 2008 United States www.airsend.io	Company Information Zoom Communications Founded: 2011 United States www.zoom.com/en/products/team-chat/
Alternatives Slack Salesforce	Alternatives Rocket.Chat
Flock	Qualified Qualified.com
Everleagues	Microsoft Teams Microsoft
Stork Stork Tech, Inc.	Google Chat Google
Hibox View All	Slack Salesforce View All
Categories Collaboration Supported Remote Work Supported Task Management Supported Team Chat Supported Unified Communications Supported Video Conferencing Supported Web Conferencing Supported	Categories Employee Communication Tools Supported Internal Communications Supported Messaging Supported Team Chat Supported Team Communication Supported
	Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Show More Features Employee Communication Tools Features Activity / News Feed Supported Audio / Video Conferencing Supported Blogs Not Supported Chat / Messaging Supported Employee Directory Supported Event Calendar Not Supported File Sharing Supported Knowledge Management Not Supported Newsletter Management Not Supported Surveys & Feedback Not Supported Internal Communications Features App Integration Supported Blogs Not Supported Chat/Messaging Supported Email Management Not Supported Employee Directory Supported Event Calendar Not Supported Newsletter Management Not Supported Photo Gallery Not Supported Social Sharing Not Supported Survey Management Not Supported Telephony Supported Video Chat Supported Voice Chat Supported Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Not Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Not Supported Threaded Discussion Not Supported Video Conferencing Supported Voice Calling Supported Team Communication Features Activity / News Feed Supported Audio Calls Supported Calendar Management Not Supported Chat / Messaging Supported Discussion Threads Supported File Sharing Supported Mobile Access Supported Push Notifications Supported Search Supported Surveys & Feedback Not Supported Task Management Not Supported Video Conferencing Supported
Integrations ClockIt Not Supported GitLab Not Supported Heyoo.ai Not Supported Mailchimp Not Supported Qualtrics XM Platform Not Supported QuickBooks Online Not Supported Remune Not Supported ServiceNow Not Supported Shopify Not Supported Smarsh Not Supported Splunk Cloud Platform Not Supported Statuspage Not Supported Stripe Not Supported SurveyMonkey Not Supported WorkBoard Not Supported X (Twitter) Not Supported Zendesk Not Supported Zoom Not Supported Zoom Whiteboard Not Supported Zoom Workplace Not Supported Show More Integrations View All 2 Integrations	Integrations ClockIt Supported GitLab Supported Heyoo.ai Supported Mailchimp Supported Qualtrics XM Platform Supported QuickBooks Online Supported Remune Supported ServiceNow Supported Shopify Supported Smarsh Supported Splunk Cloud Platform Supported Statuspage Supported Stripe Supported SurveyMonkey Supported WorkBoard Supported X (Twitter) Supported Zendesk Supported Zoom Supported Zoom Whiteboard Supported Zoom Workplace Supported Show More Integrations View All 73 Integrations
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