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About

AirDroid Remote Support, a customer support solution designed for customer service, IT support, and Help Desk teams, is an efficient tool to remotely control and manage attended and unattended devices. With AirDroid Remote Support, technicians and IT professionals can provide remote technical support to users, troubleshoot problems, and perform various tasks on the Android device without physically being present. Features: *Remote Unattended Access *Establishing security policy *Group management *Black Screen Mode *Remote Input Method *Voice Call & Chat *Screen Sharing *Tutorial Gesture *File Transfer

About

RemoteToPC is your best choice for Remote Computer Access. For personal, Tech support, or for whole office remote access, we think you'll find that RemoteToPC is the most secure and affordable solution available today. Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access. The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

IT admins, MSP

Audience

Small businesses, enterprises, remote office workers, IT consultants seeking a tool to improve their processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$199/seat/year
Free Version Not Supported
Free Trial Supported

Pricing

$99 per year
Basic - 10pc $99/yr
Business - 20pc $199/yr
Teams - 50pc $299/yr
Enterprise 100pc+ $399/yr+
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The Swiss Knife for every SysOp! RemoteToPC is affordable, a much better product than LogMe… and has extra benefits like the online presence of PC’s and Servers! With 2 FA it is a very safe product and within a few clicks you can support your customers as an IT Pro SysOp! They have a free trial for 2 weeks! Support is outstanding, although you will probably have no need to call the support desk: the software is stable and works for you 24 x 7

Cons

  • Uploading files to the remote pc is somewhat slow compared to other remote tools

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Sand Studio
Founded: 2011
Singapore
www.airdroid.com

Company Information

RemoteToPC
Founded: 2014
United States
remotetopc.com

Alternatives

AirDroid Business

AirDroid Business

Sand Studio

Alternatives

VNC Connect

VNC Connect

RealVNC
AirDroid Personal

AirDroid Personal

AirDroid Sand Studio
AirDroid Cast

AirDroid Cast

AirDroid
LiteManager

LiteManager

LiteManagerTeam
AnyDesk

AnyDesk

AnyDesk Software

Categories

Remote Support Supported

Categories

Remote Desktop Supported
Remote Support Supported

Remote Support Features

Diagnostic Tools Supported
File Transfer Supported
Live Chat Supported
Real-time Chat Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Not Supported
Session Transfer Not Supported
Surveys & Feedback Supported

Remote Desktop Features

Chat Supported
Cross-Platform Access Supported
File Transfer Supported
Group View Supported
Mobile Device Access Supported
Multi Monitor Support Supported
Record Remote Sessions Not Supported
Remote Print Supported
Remote Wake Supported
User Management Supported

Integrations

No info available.

Integrations

No info available.
Claim AirDroid Remote Support and update features and information
Claim AirDroid Remote Support and update features and information
Claim RemoteToPC and update features and information
Claim RemoteToPC and update features and information