Aimsio vs. Workiz Comparison


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About Aimsio is a software used by companies who dispatch resources (either crew or equipment) to job sites, and who need to easily record time and material usage while on those job sites. In other words, Aimsio is a Field Management Software. If your company uses paper, spreadsheets, or a software that isn’t solving your needs to do any of the following things, Aimsio could work for you: - Fill out timesheets - Fill out field tickets - Create and track LEMs - Report on any of the above To use Aimsio, all you need is at least one person in the field with an iOS or Android device and at least one person in the office with a computer and access to the internet. The person in the field does not need to be connected to internet; Aimsio is meant for teams working on job sites where wifi or service is unavailable. The Aimsio app will run offline so that data can still be captured. If you're ready to eliminate paper in the field, you're ready for Aimsio.	About Finally, an FSM powered by AI and smart automations that work for you. Workiz simplifies operations, strengthens customer relationships, and drives business growth. As the leading field service management platform built with service pros in mind, Workiz offers the Genius Suite: a powerful set of tools including Jessica AI Dispatcher (Genius Answering), cloud-based invoicing, scheduling, SMS messaging, CRM, and work orders. Everything you need to stay organized, win more jobs, and build a service business that runs itself — with technology that feels like a helping hand, not a replacement.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies and professionals in search of a field service management software	Audience Field Service Professionals
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Aimsio is available on a monthly or annual subscription basis. There are four tiers Lite, Essentials, Performance, and Ultimate. Free Version Not Supported Free Trial Not Supported	Pricing Standard Pro Ultimate Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 3.0 / 5 ease 3.2 / 5 features 3.2 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice. Cons The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations.	Pros & Cons from Real Users Pros I really like how easy it is to schedule jobs and see where my guys are on the map. The automated texts to customers are a life saver because they keep everyone updated without me having to call every person manually. Also the payment system works great and we get paid much faster now. Super easy and fast setup — We were up and running in just a few days - can't afford long downtimes. quick learning curve, user-friendly with a clean design; both office staff and field techs picked it up fast without needing extensive training. Powerful automations that save tons of time Automated reminders, A BIG UPVOTE FOR US!!! follow-ups on invoices, review requests, "on-my-way" texts, and lead responses work flawlessly and have cut our manual work by hours every week. Workiz is easy to use, with an intuitive interface that makes it simple for both admins and field workers to navigate. It offers strong automation, reducing manual work by handling scheduling, dispatching, and follow-ups efficiently. The visual scheduling feature allows for easy drag-and-drop job management, making rescheduling quick and hassle-free. The dispatch board is highly effective, letting users assign workers based on service areas and skills, ensuring the right technician is sent to the right job. The online booking tool improves website conversions by allowing customers to book services directly. Another advantage is that Workiz has no large upfront costs, offering flexible pricing without requiring expensive multi-year commitments. Additionally, AI-powered features are in development, promising to further enhance automation and efficiency in the future. There is practically no support for the program. The robot politely answers you and apologizes for the inconvenience. Price kinda... The price was literally the only positive about the system, and even that has dwindled down over the years. They have slowly made more and more of the system an option to be paid for. Cons i wish there were more options to customize colors in the calendar to make it look even cleaner. it's a very small thing and doesn't affect the work but would be a nice bonus to have. Pricing can add up with extras and larger teams (i need lower prices please Workiz. ;)) ) One of the downsides of Workiz is its limited charge type flexibility, requiring users to create duplicate services just to differentiate between charge types, which adds unnecessary work. Another area for improvement is team organization, as there isn’t a dedicated section for grouping workers by zones and skills, making large team management more cumbersome. Additionally, service area creation could be more efficient. Currently, users must manually enter zip codes one by one, whereas an option to automatically generate service areas from an array of zip codes would save time. While Workiz is actively improving, deeper customization options would make it a better fit for businesses with unique workflows. After the last update things got really bad. Firstly, the font and icons are smaller and have poor contrast. For those who do not work in the office on a computer, but in the field use this program on a phone or tablet, it has become much more difficult to work. A magnifying glass is required to read the information. It is not possible to enlarge the text by zooming in. The copy text is not copied by the client. It is not possible to copy the necessary information and send it to the office or somewhere else. The icons for calling and sending a message are very close and hard to see. As a result, you often click the wrong icon. Everything else.. Anything is an add-on, even some of the things that were free when I first started using the system later became an option and my price continue to increase., I'm currently paying twice what I started at. Are we do inspections so we upload a lot of photos, unfortunately it takes anywhere from 60 seconds to 5 minutes to upload a photo. We generally upload 20 to 60 photos per job so this has been a big problem. The system will also randomly lose photos a few days later. These photos should be able to be viewed by the client, but half of the time they do not come through and the client just gets a blank document. We use them documents, which took several hours to set up and design. Open the system one day and half of our inspection document was just gone. It took four hours for Support to respond, and they couldn't figure out what happened. Speaking of, by far the worst customer support I've ever had in my life. It generally takes between one hour if you're lucky up to 12 hours to get a response and if you close your application or computer in the meantime you have to start over. Just avoid this garbage..
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Aimsio Founded: 2014 Canada aimsio.com	Company Information Workiz Founded: 2015 United States workiz.com
Alternatives Journyx	Alternatives WEX Field Service Management
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CrewTracks	Orcatec
RAKEN	FieldPulse
FieldGroove View All	WorkWave Service WorkWave View All
Categories Field Service Management Supported Subcontractor Supported Tradesman Job Management Supported	Categories Appliance Repair Supported Carpet Cleaning Supported Electrical Contractor Supported Equipment Maintenance Supported Equipment Management Supported Field Service Management Supported Garage Door Supported Handyman Supported Home Services Supported HVAC Supported Janitorial Supported Limo Supported Locksmith Supported Plumbing Supported Service Dispatch Supported Snow Removal Supported Subcontractor Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Not Supported Mobile Access Supported Payment Collection in the Field Not Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Not Supported Time Clock Supported Work Order Management Supported Tradesman Job Management Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported For Builders Not Supported For Electricians Not Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Not Supported For Roofers Not Supported Invoicing Supported Job Tracking Supported Payments Not Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Show More Features Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Mobile Access Supported Online Booking Supported Scheduling Supported Work Order Management Supported Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Not Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Supported Work Order Management Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Supported Equipment Tracking Not Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Warranty Tracking Not Supported Work Order Management Supported Garage Door Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Inventory Management Supported Job Costing Supported Scheduling Supported Warranty Tracking Not Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Handyman Features Billing & Invoicing Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Payments Supported Payment Processing Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported Janitorial Features Bid Management Not Supported Billing & Invoicing Supported Client Management Supported Employee Scheduling Supported Inventory Management Supported Mobile Access Supported Payroll Management Supported Quality Control Supported Surveys & Feedback Supported Time Tracking Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Supported Dispatch Management Supported GPS Tracking Supported Inventory Management Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations QuickBooks Online Supported AnswerForce Not Supported Asset Integrity Hub (AIH) Not Supported Authorize.Net Not Supported Beeline Routes Not Supported CompanyCam Not Supported Eclipse Supported Enzy Not Supported InstantResponse.AI Not Supported Mailchimp Not Supported Microsoft Outlook Not Supported NZ Leads Not Supported NetSuite Supported QuickBooks Desktop Premier Supported QuickBooks Desktop Pro Supported QuickBooks Online Advanced Not Supported RealWork Not Supported Sage Intacct Supported Stripe Not Supported Zoom Not Supported Show More Integrations View All 8 Integrations	Integrations QuickBooks Online Supported AnswerForce Supported Asset Integrity Hub (AIH) Supported Authorize.Net Supported Beeline Routes Supported CompanyCam Supported Eclipse Not Supported Enzy Supported InstantResponse.AI Supported Mailchimp Supported Microsoft Outlook Supported NZ Leads Supported NetSuite Not Supported QuickBooks Desktop Premier Not Supported QuickBooks Desktop Pro Not Supported QuickBooks Online Advanced Supported RealWork Supported Sage Intacct Not Supported Stripe Supported Zoom Supported Show More Integrations View All 16 Integrations
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