Jobber

Jobber

Jobber Software
+
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About

Aimsio is a software used by companies who dispatch resources (either crew or equipment) to job sites, and who need to easily record time and material usage while on those job sites. In other words, Aimsio is a Field Management Software. If your company uses paper, spreadsheets, or a software that isn’t solving your needs to do any of the following things, Aimsio could work for you: - Fill out timesheets - Fill out field tickets - Create and track LEMs - Report on any of the above To use Aimsio, all you need is at least one person in the field with an iOS or Android device and at least one person in the office with a computer and access to the internet. The person in the field does not need to be connected to internet; Aimsio is meant for teams working on job sites where wifi or service is unavailable. The Aimsio app will run offline so that data can still be captured. If you're ready to eliminate paper in the field, you're ready for Aimsio.

About

Jobber is designed to save field and home service providers at least six work-hours per week. Jobber's tools include Dispatching, GPS tracking, Estimates, Invoices & Quote Tracking, Scheduling, and Payment Processing. Jobber focuses on making small businesses more successful by assisting with tools to manage their operations from anywhere with their easy-to-use mobile cloud-based software.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and professionals in search of a field service management software

Audience

Home services companies and field service professionals

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Aimsio is available on a monthly or annual subscription basis. There are four tiers Lite, Essentials, Performance, and Ultimate.
Free Version Not Supported
Free Trial Not Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.8 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • We recently transitioned from a paper-based system to almost entirely paperless, thanks to Aimsio. After evaluating many web-based and software solutions, we chose Aimsio for its clean interface and integrations. The customer service has been exceptional, both during the onboarding process and in the six months since we’ve been live. Our staff and customer base quickly adapted to the program. The support team continues to assist us as we grow into the system and optimize our workflow. We couldn’t be happier with our choice.

Cons

  • The system's limitations are similar to those of other web-based solutions. At times, we have made customization requests that require platform-wide updates or changes. As a result, we have had to modify some of our own processes to work within the system's limitations.

Pros & Cons from Real Users

Pros

  • The UI is fantastic and easy to use. This can be used as a standalone solution for a small business. Customer support is top notch. Lots of features.
  • After switching to Jobber, I found I had my evenings free instead of having to go back and create quotes etc. the app and desktop versions are great for tracking everything and tie into quick books. I can schedule and assign / track jobs all through the software. Communications stay independent from my personal emails etc. customers always comment of fast and professional the online hub is to use. They can access the info on their own time and and we set up auto reminders and templates so everything is ready to go. Taking payment on site has also been great through credit card.
  • We love that our customers have a client hub feature where they can access everything from quotes, invoices, have the ability to request additional work, and track everything real time.
  • Jobber is very easy to use for the beginner. The mobile app gives the user the freedom to quote and invoice right away. I've found that quoting a job quickly while on the job-site sometimes leads to landing a job over the competition that may take a few days to get quotes submitted. Jobber also gets you paid faster via Jobber payments!
  • 1. Simplicity of Use - The easiest CRM that I tested on the market. Our team loves it. 2. Customer Service - World class customer support with the chat feature. 3. Jobber Payments - Makes collecting $$ super easy.

Cons

  • Integration with QuickBooks Online is not seamless, or 2 way. You have to manually sync to QB and adjust invoice numbers. That was a deal breaker for us.
  • Obvious learning curve in the beginning to sit down and set everything up but customer service is available. I wish there was more online storage through Jobber so I could attach more pics and video from every quote so I could reference it when I do the job weeks later. I’d like to keep it all online independent from my own phone storage etc.
  • With a lot of great features, Jobber was difficult to navigate in the beginning. Their success team helped us every step of the way!
  • There aren't any cons that I can think of right now. I wish I had started using Jobber in 2017 when I first found out about it. That's all.
  • Reporting could be better as your business grows (Average job size, sales ratio, charge rates for crews etc.)

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Aimsio
Founded: 2014
Canada
aimsio.com

Company Information

Jobber Software
Founded: 2010
Canada
www.getjobber.com/

Alternatives

Alternatives

Spira

Spira

Spira Data

Categories

Categories

Appliance Repair Supported
Auto Detailing Supported
Cleaning Services Supported
Flooring Supported
Home Services Supported
HVAC Supported
Lawn Care Supported
Masonry Supported
Paving and Asphalt Supported
Pest Control Supported
Plumbing Supported
Roofing Supported
Snow Removal Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Supported
Job Tracking Supported
Payments Not Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
For Builders Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Landscape Management Features

Billing & Invoicing Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Groundskeeping Not Supported
Inventory Control Not Supported
Irrigation Tracking Not Supported
Job Management Supported
Landscape Design Not Supported
Mobile Access Supported
Payroll Management Not Supported
Plant Database Not Supported
Quotes / Estimates Supported
Routing Supported
Scheduling & Appointments Supported
Work Order Management Supported

Lawn Care Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Employee Management Supported
Equipment Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service Dispatch Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Not Supported
Inventory Management Not Supported
Job Costing Not Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Integrations

QuickBooks Online Supported
Aircall Not Supported
Eclipse Supported
Hatch Not Supported
HelloSetter Not Supported
InstantResponse.AI Not Supported
IsOn24 Not Supported
Motileo Not Supported
NiceJob Not Supported
One Step GPS Not Supported
OutreachGenius Not Supported
QuickBooks Desktop Pro Supported
Rosie Not Supported
Sales Ask Not Supported
Sameday Not Supported
SendJim Not Supported
Sequifi Not Supported
ServiceForge Not Supported
SumoQuote Not Supported
Tradedocs Not Supported

Integrations

QuickBooks Online Supported
Aircall Supported
Eclipse Not Supported
Hatch Supported
HelloSetter Supported
InstantResponse.AI Supported
IsOn24 Supported
Motileo Supported
NiceJob Supported
One Step GPS Supported
OutreachGenius Supported
QuickBooks Desktop Pro Not Supported
Rosie Supported
Sales Ask Supported
Sameday Supported
SendJim Supported
Sequifi Supported
ServiceForge Supported
SumoQuote Supported
Tradedocs Supported
Claim Aimsio and update features and information
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