AidEcho

AidEcho

RageEdge AI
hiy

hiy

Foldox
+
+

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About

AidEcho is a web-based AI customer support agent for businesses that want to answer visitor questions and route conversations to staff. It crawls a company's website and documentation, and can use uploaded documents such as PDFs as a knowledge source. The assistant responds from that material, links answers to source pages, captures leads, and can hand conversations to human teammates with the conversation history. Teams can configure the chat widget's appearance, set business hours and escalation behavior, assign or route conversations, and review conversation and support analytics. AidEcho can be installed on websites with a code snippet and has store connections for Shopify and WooCommerce that can provide live product, inventory and verified order information. Its plans include a free tier with one store, 50 pages/documents and 80 AI replies per month; paid plans start at $49 per month.

About

hiy is an AI support agent for your website. Paste your site's address and it learns from your pages and docs, then answers customers in a chat widget on your site. Each answer drawn from your material shows the passage it came from. When the material runs out, it says so plainly instead of guessing, and hands the conversation to your team with the whole chat attached. There is no per-resolution fee: plans are flat, so a busy month never brings a surprise bill. hiy also makes Team Agents that answer colleagues from internal docs, and a free Expert Twin with its own page. Teams can tune agent behavior and handoff rules, review conversations in an inbox, and connect hiy to helpdesk tools such as Zendesk and Intercom.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce brands, SaaS companies, agencies, and service businesses that want to automate website customer support and lead capture.

Audience

Small businesses and support teams that want an AI agent answering customers on their website.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
The Free plan costs $0 and includes one store, 50 pages and documents, and up to 80 AI replies per month. The Starter plan costs $49 every 30 days or $490 per year and includes two stores, 100 pages and documents, up to 900 replies per month, and two teammates. Additional teammate seats cost $10 per month, and message packs are available as one-time purchases.
Free Version Supported
Free Trial Not Supported

Pricing

$19.99/month
A free tier includes 300 visitor messages per month across twins. Paid plans start at $19.99/month. A 14-day trial is available without a credit card. Plans have no per-resolution charge or message overage fees.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

RageEdge AI
Founded: 2025
India
aidecho.com

Company Information

Foldox
Ireland
hiy.ai

Alternatives

CustomerEagle

CustomerEagle

RSG Digital

Alternatives

Fin

Fin

Intercom
CollowAI

CollowAI

Collow AI
leezy

leezy

hypescale GmbH
AidEcho

AidEcho

RageEdge AI
hiy

hiy

Foldox

Categories

Categories

Integrations

Google Drive Supported
Intercom Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Supported
Slack Not Supported
Stripe Not Supported
Zendesk Not Supported

Integrations

Google Drive Not Supported
Intercom Supported
Model Context Protocol (MCP) Supported
Shopify Not Supported
Slack Supported
Stripe Supported
Zendesk Supported
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Claim AidEcho and update features and information
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