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About

Agnost AI is a product analytics platform for conversational agents that helps teams catch silent failures before users leave. It reads every agent conversation alongside its traces to show where the agent fails, where users get frustrated, what they are asking for, and where churn begins. Thousands of chats are automatically clustered into recurring problems and intents, ranked by impact and linked back to the exact conversations and traces behind each pattern. It detects hallucinations, broken promises, quality issues, policy violations, compliance problems, rising friction, and situations where a technical trace may show success even though the user did not get a useful result. Instead of stopping at dashboards, Agnost identifies the highest-impact fixes and provides supporting evidence, recommended changes, and evals needed to ship improvements safely. It can also generate self-improvement suggestions and open pull requests against system prompts, agent harnesses, etc.

About

Software designed for cross-functional work. Automate your customer insights reporting & case handoffs to internal teams. Bring company-wide focus to key recurring user issues. Set up custom dashboards for specific issue types. Pull all the cases & data context for any issue customers encounter. Work from the same screen to get to the bottom of issues, together. Measure customer sentiment for any specific topic. Go beyond NPS & CSAT and quantify issue value by the $. Themes help you solve recurring customer issues faster. Quickly batch cases together that are representative of any problem you need buy-in to get fixed. OmniPanel pulls in info provided by your helpdesk and connected data sources to expedite your workflow. Never build the same report twice. Set up custom CX dashboards for the issues unique to your business, and let them run automatically. No more tedious tracking of warranty claims, manufacturing mishaps, missing items, or any other customer bottleneck.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI product, engineering, and agent teams looking for a tool to analyze production conversations, detect silent failures, and continuously improve conversational AI

Audience

Enterprises and teams requiring an analytics solution to automate their customer insights reporting and case handoffs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Agnost AI
United States
agnost.ai/

Company Information

OmniPanel
Founded: 2020
United States
www.omnipanel.io/product

Alternatives

Alternatives

Categories

Categories

Integrations

Attentive
BannerBuzz
Corgi
Exa
Freshdesk
Google Cloud Platform
Gorgias
Klaviyo
Kustomer
Lindy
Loop Returns
Mailchimp
PowerReviews
Re:amaze
Returnly
SendGrid
ShipStation
Shopify
Supermemory
Zendesk

Integrations

Attentive
BannerBuzz
Corgi
Exa
Freshdesk
Google Cloud Platform
Gorgias
Klaviyo
Kustomer
Lindy
Loop Returns
Mailchimp
PowerReviews
Re:amaze
Returnly
SendGrid
ShipStation
Shopify
Supermemory
Zendesk
Claim Agnost AI and update features and information
Claim Agnost AI and update features and information
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