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About
In a world where applications are getting less customized; where out of the box solutions with drag and drop “customization” are supposed to get you “close enough” to what you need, Agentek feels differently. That’s why Agentek has been building the most highly customizable, powerful, flexible and scalable field service solutions on the market for almost two decades. Agentek solutions are intuitive with easy to learn, easy to use interfaces that are purpose-built for your workflows and processes. They offer real-time visibility into your field workers and job status, manage customer satisfaction on service calls, and are quickly and easily modifiable to meet changing business needs. Agentek brings together thick, thin and legacy source applications, providing the benefits of true integration without the cost of replacing or rebuilding your original systems in complex environments.
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About
We believe that offering a unique, flexible and responsive platform, especially as Field Service Management solution, will ensure that you can deliver the ultimate customer service. All-in-one platform to manage incoming calls, provide online support, chat, SMS, self-service application synchronisation, emails and social media integration for end-to-end customer management. Multi-platform mobile applications to manage your field workforce. Empower the mobile workforce to receive, queue, schedule, accomplish, update and notify their job orders on the move. Achieve a smooth life-cycle management of service requests and tasks with iTouchVision’s Service Desk Solution. Schedule and manage all back-office operations with effortless and automated administration workflows. Our highly configurable platform will meet most of your business needs, but an off the shelf solution will never meet your business process 100%. Where our platform does not meet your full requirements.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a Field Service and workforce optimization solution
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Audience
Any company searching for a Workforce Management, Customer Service, and Help Desk solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAgentek
agentek.com
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Company InformationiTouchVision
Founded: 2009
United Kingdom
www.itouchvision.com
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Categories |
Categories |
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Integrations
Worldpay
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