OXARIInfonet Projekt SA
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Related Products
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About
Advantages of Admin24 - Service Desk:
- integration with social networks and instant messengers - communication with clients in Telegram, WhatsApp, VKontakte and Odnoklassniki;
- integration with Bitrix24 - working with applications in the familiar interface of the corporate system;
- customer accounting and client portal - history of applications and access to clients;
- automation of support - processing requests and sending notifications to customers faster;
- reports and SLA - analysis of work quality and provision of the required level of service;
- multi-channel support - receiving requests via social networks, email and web form.
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About
OXARI is a professional ITSM class ServiceDesk system that is ITIL-compliant and enriched with a toolset needed by IT teams.
IMPLEMENTATION BENEFITS:
- OXARI is a universal platform that enables implementation of a professional ITSM class system in accordance with the ITIL standard. The system includes tools to facilitate IT teams’ work, and a dedicated set of features designed to manage advanced business processes.
- The modular design of the system, combined with a modern user interface, allows you to model any Asset Management, CMDB, ServiceDesk, Workflow, and MDM work logic.
- The system can be accessed using any web browser. It also allows you to design all the user interface components by yourself.
MULTIPLE CONFIGURATIONS
Rule-based management is the main component of the system that ensures configuration flexibility. OXARI allows you to create any number of patterns consisting of specific rules and actions.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
B2B, small and medium business, who work with clients
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Audience
IT Department, IT Specialist, IT Manager, CIO
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30
Free Version
Not Supported
Free Trial
Supported
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Pricing
$7/month/user
Price depends on selected functionality.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationAdmin24
Founded: 2021
Uzbekistan
admin24.uz/
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Company InformationInfonet Projekt SA
Founded: 1995
Poland
www.oxari.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Service Desk Features
Change Management
Not Supported
CMDB
Supported
Incident Management
Supported
IT Asset Management
Not Supported
Knowledge Base
Supported
Mobile Access
Not Supported
Procurement Management
Not Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Supported
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Service Desk Features
Change Management
Supported
CMDB
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Not Supported
Remote Control
Supported
Self Service Portal
Supported
SLA Management
Supported
CMDB Features
Change Management
Supported
Configuration Management
Supported
Data Visualization
Supported
Device Auto Discovery
Supported
Impact Management
Supported
IT Asset Management
Supported
License Management
Supported
Performance Management
Not Supported
Relationship Mapping
Supported
IT Asset Management Features
Asset Tracking
Supported
Audit Management
Supported
Compliance Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Cost Tracking
Supported
Depreciation Management
Not Supported
Inventory Management
Supported
IT Service Management
Supported
Maintenance Management
Supported
Procurement Management
Not Supported
Requisition Management
Not Supported
Supplier Management
Supported
IT Service Features
Contract Management
Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Management
Supported
Release Management
Not Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Not Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Not Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Not Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
Mobile Device Management (MDM) Features
Automatic Device Recognition
Supported
Data Management
Supported
Deployment Management
Supported
Inventory Management
Supported
Maintenance Utilities
Supported
Procurement Management
Not Supported
Remote Update / Installation
Supported
Software Management
Supported
Synchronization Management
Supported
Wireless Network Support
Supported
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Integrations
Bitrix24
Supported
Jira
Not Supported
Redmine
Not Supported
Telegram
Supported
VK
Supported
WaAPI
Supported
WhatsApp
Supported
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Integrations
Bitrix24
Not Supported
Jira
Supported
Redmine
Supported
Telegram
Not Supported
VK
Not Supported
WaAPI
Not Supported
WhatsApp
Not Supported
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