Addigy vs. Sensebase Comparison


Addigy 4.5 out of 5 stars	Sensebase Digisens
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Addigy	Sensebase
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Addigy: About Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t.	Sensebase: About Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
Addigy: Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported	Sensebase: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Addigy: Audience MSPs and corporate IT teams looking for a SaaS solution to manage and secure Apple devices.	Sensebase: Audience IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
Addigy: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Sensebase: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
Addigy: API Offers API Supported	Sensebase: API Offers API Not Supported
Addigy: Screenshots and Videos View more images or videos	Sensebase: Screenshots and Videos View more images or videos
Addigy: Pricing $5 to $6 per device Contact us for a custom quote. Free Version Not Supported Free Trial Supported	Sensebase: Pricing €175/month €175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians. Free Version Not Supported Free Trial Supported
Addigy: Reviews/Ratings Overall 4.5 / 5 ease 4.4 / 5 features 4.5 / 5 design 4.6 / 5 support 4.5 / 5 Read all reviews	Sensebase: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Addigy: Pros & Cons from Real Users Pros I find there are many benefits to Addigy. The introductory learning curve wasn't too large to cope with. The support desk is always responsive and helpful. The team are also accessible via Slack and host various online sessions concerning new features or Mac OS changes. What I like best about Addigy is that it easily syncs with Apple School Manager and pulls any devices we purchase into the main (Parent Policy). This allows me to set up and track each device as soon as they are connected to the wifi. We manage over 900 devices, so it also is great that I can organize devices into separate policies to keep track of them and push software and updates to specific ones. We also have loaner devices, and the Lost Mode feature allows me to lock the screen, display a message and make it ding so that the person knows to bring it back at the end of the day. I have found that their support is responsive and generally is able to solve or help me work through solving the problem I have. We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login. Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful. We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time. Addigy has a few updates planned that will allow us to more easily manage our client's Macs. Addigy is Awesome!! The Addigy software and their support team have been a great partner for us. As a MSP we embrace our all Mac customers and using Addigy allows us to support them with security policies, alerting and automatic software and App installs. Ease of enrolling Apple devices and deploying profiles/policies. Good dashboard interface and layout. Decent support. Ease of deploying applications to iPad and setting locked down single app kiosk modes. Remote control/screen sharing tool for Macs being developed. Cons The largest problem we had was getting to grips with how to structure the policies and how we use Addigy. Sometimes in be very daunting because there are so many features and possibilities. All of the devices we manage in Addigy are iPads. It seems like some functions are only available for MacBooks which is disappointing but could be more of an Apple problem instead of Addigy. Some of the help articles are great, but many are written in a manner that you have to have more than a basic knowledge of Apple devices to use. At times, I have used multiple help articles and still reached out to support to figure out what I was trying to do. While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response. When you enable file vault and use Addigy users then the user needs to login twice after restart or shutdown. Not all features fully fleshed out . AD integration great idea but have seen passwords stop working when linking AD account with local Macbook account. Requires redundant login screens with this feature deployed. Some glitches and delays when adding applications to iPads via RMM profiles/policies
Addigy: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Sensebase: Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Addigy: Company Information Addigy Founded: 2014 United States addigy.com	Sensebase: Company Information Digisens Founded: 1994 Netherlands sensebase.eu/
Addigy: Alternatives Iru Iru (formerly Kandji) 4.8 out of 5 stars	Sensebase: Alternatives Helios 5.0 out of 5 stars
Addigy: Jamf Pro Jamf 4.5 out of 5 stars	Sensebase: Nizlo Cloud 84 Holdings
Addigy: Mosyle	Sensebase: TechSavve RMM DFWTechPros LLC
Addigy: N-able N‑central N-able 3.6 out of 5 stars	Sensebase: Splashtop Remote Support Splashtop 4.8 out of 5 stars
Addigy: Hexnode UEM Mitsogo Inc 4.7 out of 5 stars View All	Sensebase: GenticFlow GenticFlow Ltd. View All
Addigy: Categories Endpoint Management Supported IT Asset Management Supported IT Management Supported Mobile Device Management (MDM) Supported MSP Supported RMM Supported	Sensebase: Categories RMM Supported
Addigy: Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Supported Patch Management Supported Remote Access Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Supported MSP Features Backup Management Not Supported Billing & Invoicing Not Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Not Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Not Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Supported Procurement Management Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Not Supported Wireless Network Support Supported
Addigy: Integrations Acronis Cyber Protect Cloud Supported Augmentt Supported CloudRadial Supported Freshdesk Supported Google Supported Hudu Supported Josys Supported JupiterOne Supported Liongard Supported Lucidum Supported Microsoft 365 Not Supported Microsoft Entra ID Supported Microsoft Outlook Not Supported Model Context Protocol (MCP) Not Supported Network Glue Supported OctoXLabs Supported Setyl Supported SnelStart Not Supported Watchman Monitoring Supported Zest MSP Supported Show More Integrations View All 29 Integrations	Sensebase: Integrations Acronis Cyber Protect Cloud Not Supported Augmentt Not Supported CloudRadial Not Supported Freshdesk Not Supported Google Not Supported Hudu Not Supported Josys Not Supported JupiterOne Not Supported Liongard Not Supported Lucidum Not Supported Microsoft 365 Supported Microsoft Entra ID Not Supported Microsoft Outlook Supported Model Context Protocol (MCP) Supported Network Glue Not Supported OctoXLabs Not Supported Setyl Not Supported SnelStart Supported Watchman Monitoring Not Supported Zest MSP Not Supported Show More Integrations View All 5 Integrations
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