About
Addigy is the the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000.
Addigy Guarantees Your Apple Success! How? Let us show you:
• Real-time monitoring and management of all your Apple devices.
• Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes.
• Custom compliance support to enforce policies for both groups and individual devices.
• Easy software updates. Report, configure, and deploy all OS and third-party software updates.
• Instant remote access to macOS devices for fast troubleshooting and issue resolution.
Everything your team needs for optimal Apple management—and nothing you don’t.
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About
Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform.
Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
MSPs and corporate IT teams looking for a SaaS solution to manage and secure Apple devices.
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Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$5 to $6 per device
Free Version
Free Trial
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Pricing
£99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAddigy
Founded: 2014
United States
addigy.com
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Company InformationHelios
Founded: 2024
United Kingdom
heliosmip.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
IT Asset Management Features
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Mobile Device Management (MDM) Features
Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support
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Integrations
Augmentt
Autotask PSA
CloudRadial
ConnectWise PSA
Console
Google
Hudu
IT Glue
JupiterOne
Liongard
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Integrations
Augmentt
Autotask PSA
CloudRadial
ConnectWise PSA
Console
Google
Hudu
IT Glue
JupiterOne
Liongard
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