Verloop.ioMagiclane App Service Pvt. Ltd
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Related Products
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About
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.
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About
Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Worldwide companies searching for a platform for swift, streamlined, and satisfying customer service
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Audience
For businesses that want to be a part of the customer support revolution!
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per user per month
Free Version
Supported
Free Trial
Supported
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PricingWe offer 3 types of Pricing: Basic, Professional, Enterprise.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationAcquire
Founded: 2015
United States
acquire.io
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Company InformationMagiclane App Service Pvt. Ltd
Founded: 2015
India
verloop.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Customer Service Features
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Not Supported
Communication Management
Not Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Remote Support Features
Diagnostic Tools
Not Supported
File Transfer
Supported
Live Chat
Not Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Not Supported
Session Transfer
Supported
Surveys & Feedback
Supported
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Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Conversational AI Features
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Supported
Intent Recognition
Not Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Not Supported
Reusable Components
Supported
Sentiment Analysis
Not Supported
Speech Recognition
Supported
Speech Synthesis
Not Supported
Virtual Assistant
Supported
Conversational Marketing Features
Appointment Scheduling
Supported
Audience Segmentation
Not Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Supported
Human Handover
Not Supported
Lead Distribution
Not Supported
Lead Qualification
Not Supported
Mobile Messaging
Supported
Multi-Channel Communication
Not Supported
Product Recommendations
Not Supported
Video Chat
Not Supported
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Integrations
Facebook
Supported
Freshdesk
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Zapier
Supported
Zendesk
Supported
CCAvenue
Not Supported
Facebook Messenger
Not Supported
Instagram
Not Supported
LeadSquared
Not Supported
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Integrations
Facebook
Supported
Freshdesk
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Zapier
Supported
Zendesk
Supported
CCAvenue
Supported
Facebook Messenger
Supported
Instagram
Supported
LeadSquared
Supported
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