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About

Acepeak is an all-in-one cloud communications and AI contact center platform designed for modern businesses. It combines business phone systems, HD calling, SMS and MMS, video meetings, team messaging, call recording, voicemail, IVR, and AI-powered communication tools in one platform. Acepeak also provides AI receptionist, AI agent assistance, call transcription, summaries, sentiment analysis, predictive dialing, omnichannel customer engagement, and CRM integrations. Businesses can manage voice, messaging, web chat, and social conversations from a unified platform while supporting teams across multiple locations and countries. Acepeak helps organizations simplify business communications, improve customer interactions, and manage calls and conversations from a single platform.

About

Get multi-channel connectivity with voice and two-way SMS. Manage calls using advanced call center features like call barging, power dialer, and queue performance metrics. Carry out chat-like SMS conversations with local customers from the US and Canada using voice and SMS-enabled local numbers. Send one-way international SMS to 100+ countries. Seamlessly integrate your Zoho Voice phone system with CRM and helpdesk systems. Streamline your communications and transform the way you engage with your customers. Set up local and toll-free numbers from multiple countries and help your business expand beyond its borders. Make calls without worrying about your budget. Experience uncompromising quality on your business calls, all while saving a ton—especially if you make a lot of international calls.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small and medium-sized businesses, enterprises, sales teams, customer support teams, call centers, contact centers, SaaS companies, and organizations that need cloud phone, VoIP, UCaaS, AI receptionist, or omnichannel communication solutions.

Audience

Anyone interested in a solution to get high quality voice connectivity across the globe

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$100 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Acepeak
Founded: 2019
Singapore
www.acepeak.com

Company Information

Zoho
Founded: 1996
India
www.zoho.com/voice/

Alternatives

Alternatives

RingCentral RingCX

RingCentral RingCX

RingCentral
TeleCMI

TeleCMI

TeleCMI Technologies
Microtalk

Microtalk

Microtalk Europe Limited
Zoom Phone

Zoom Phone

Zoom Communications
TeleCMI

TeleCMI

TeleCMI Technologies
SendMyCall

SendMyCall

EZphone Systems

Categories

AI Call Center Supported
AI Receptionists Supported
Business VoIP Supported
Cloud PBX Supported

Categories

Integrations

Zoho CRM Supported
Bigin by Zoho CRM Not Supported
HubSpot CRM Supported
ManageEngine ServiceDesk Plus Not Supported
Outdoo AI Not Supported
Truto Not Supported
Zoho Desk Not Supported

Integrations

Zoho CRM Supported
Bigin by Zoho CRM Supported
HubSpot CRM Not Supported
ManageEngine ServiceDesk Plus Supported
Outdoo AI Supported
Truto Supported
Zoho Desk Supported
Claim Acepeak and update features and information
Claim Acepeak and update features and information
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Claim Zoho Voice and update features and information