Ace Peak

Ace Peak

Ace Peak
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About

Ace Peak provides a complete UCaaS solution, offering cloud-based phone systems that help businesses stay connected. Get local and international numbers, forward calls globally, and enjoy automatic voicemail greetings. Easily track call expenses and improve communication with a reliable, virtual phone system.

About

Teliqon is a global cloud communications platform providing UCaaS, CCaaS, and CPaaS solutions for businesses worldwide. The platform combines Cloud PBX, Contact Center software, Business SMS, OTP SMS, Voice API, SMS API, SIP Trunking, virtual phone numbers, and omnichannel communication tools in a single cloud ecosystem. Businesses use Teliqon to manage inbound and outbound communications, automate workflows, improve customer experience, and scale operations without complex infrastructure. The platform supports voice, SMS, WhatsApp messaging, IVR, call routing, call recording, analytics, auto dialers, and customer engagement automation. Teliqon provides local, mobile, and toll-free phone numbers in more than 170 countries and integrates with HubSpot, Salesforce, Zoho CRM, Zendesk, Microsoft Teams, Google Workspace, and other business applications through APIs and webhooks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need a virtual phone number for their business or need cloud contact center software

Audience

SMBs, Enterprises, Contact Centers, Sales Teams, Customer Support Teams, SaaS Companies, Healthcare, Financial Services, E-commerce, Logistics, Hospitality.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

49$/month
Up to 10 users. Billed monthly.
Free Version
Free Trial

Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.8 / 5
design 4.2 / 5
support 4.6 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I really like the virtual phone numbers feature. It lets me get local and international numbers super fast without any hardware hassle. Calls are clear, forwarding works smoothly across countries, and it's helped my small team connect with clients worldwide easily. Setup took just minutes.
  • The call quality is excellent; the voice is crystal clear even across international connections. No drops or echoes, which is critical when speaking with clients who are far away. The AI call notes tool is useful for rapidly reviewing what happened during a conference.
  • Ace Peak is very easy to set up and start using without any learning curve, even for first-time users.
  • What I enjoy most about Ace Peak Investment is that it has an easy-to-use application that integrates calls, voicemail, messaging, and complex routing. The quality of the calls is always clear, and features like auto-attendants, voicemail-to-email, virtual phone numbers, and call forwarding make everyday jobs easier. The mobile and desktop apps let our team keep connected while they're on the go, which is fantastic for setups that are spread out or far apart.
  • The calling and messaging tools work extremely smoothly, making daily communication effortless. Our team collaboration feels much more natural and efficient since using AcePeak. It has significantly reduced many small communication gaps and delays we used to experience, helping our workflow stay consistent and well-connected.

Cons

  • The dashboard could have a bit more color options for better visual appeal, but it's not a big deal.
  • The mobile app notifications could be a tad faster sometimes.
  • I haven’t encountered any issues so far while using the product.
  • When you have to set up call flows, users, and custom route rules, the first time you set things up, it can take a while. The UI is mostly simple to use, but some of the more advanced options aren't always clear at first, so you may need to read the instructions or ask for help.
  • The overall experience is great, but adding more shortcuts within the dashboard would make navigation even faster. This small improvement could save additional time during daily use, especially for frequent users managing multiple tasks.

Pros & Cons from Real Users

Pros

  • What we appreciated most about Teliqon was how quickly their call tracking and smart call routing improved our workflow. Before implementation, it was difficult to track where calls were coming from and how efficiently leads were handled. After switching to their cloud telephony solution, we reduced missed calls by around 29% and improved response time across campaigns. The interface is straightforward, analytics are useful in daily operations, and the system performs reliably even with higher call volumes.

Cons

  • The only noticeable drawback is that some onboarding materials and documentation are still focused mainly on English-speaking users. During the initial setup, we had a few cases where we needed extra clarification from support.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ace Peak
Founded: 2013
Singapore
www.acepeak.com

Company Information

Teliqon
Founded: 2018
Estonia
teliqon.io

Alternatives

Alternatives

eVoice

eVoice

j2 Global

Categories

Categories

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Integrations

Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
HubSpot CRM
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
WhatsApp
Zendesk
Zoho CRM Plus
Zoho Desk

Integrations

Active Directory
Amazon S3
Azure-AD-External-Identities
Facebook Messenger
Google
Google Cloud Storage
HubSpot CRM
LDAP
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Odoo
Protel Cloud PMS
Red Hat Integration
SQL Server
Salesforce
WhatsApp
Zendesk
Zoho CRM Plus
Zoho Desk
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