KnowledgeBase

KnowledgeBase

LiveChat Software
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About

Accurez is a private, self-hosted AI knowledge base for business teams that need instant, verified answers from their own documents. It runs on your own infrastructure using Docker with Postgres, Qdrant, and Redis. The LLM provider is fully configurable — use OpenAI-compatible APIs or run a local model via Ollama for air-gapped deployments. Every answer includes the source document with chunk-level excerpts and a confidence indicator (High, Moderate, or Low). Grounding validation reduces unsupported answers before they reach your team. Key features: private self-hosted deployment, source citations, confidence indicators, hybrid semantic search (BM25 and vector), scoped AI assistants, coverage analytics, multi-source ingestion (PDF, Markdown, Google Drive, Notion, URL), embeddable widget, public help center, local AI via Ollama, audit logging, and platform branding. One-time payment. No subscriptions. No per-seat fees. Built by RadicalStart since 2016.

About

Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare, legal, logistics, manufacturing industries

Audience

Companies of all sizes

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version
Free Trial

Pricing

$39 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Accurez
Founded: 2026
United States
www.accurez.ai/

Company Information

LiveChat Software
Founded: 2002
United States
knowledgebase.ai

Alternatives

Alternatives

AnswerWise

AnswerWise

Oxynus Technologies
LiveChat

LiveChat

LiveChat Software
FAQ Ally

FAQ Ally

LOB Labs LLC

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

LiveChat

Integrations

LiveChat
Claim Accurez and update features and information
Claim Accurez and update features and information
Claim KnowledgeBase and update features and information
Claim KnowledgeBase and update features and information