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About

Accelo is an AI-powered Professional Services Automation (PSA) platform that unifies pipeline, projects, resources, and financials in one intelligent system — so firms can move from operational chaos to profitable growth. Built for consulting, accounting, engineering, architecture, marketing, and IT services firms, Accelo connects every stage of the client lifecycle from quote to cash. Embedded AI flags project risks early, predicts outcomes, optimizes resource utilization, and delivers real-time financial visibility — so you know what's coming, not just what happened. Unlike disconnected tools and spreadsheets, Accelo eliminates revenue leakage from untracked hours, scope creep, and manual admin. Teams recover billable time, protect margins, and scale with confidence. Key capabilities: project management, time tracking, resource scheduling, CRM, billing, retainer management, and real-time reporting — all in one platform.

About

Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform. The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed. Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux. Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Professional Services Businesses (Marketing & Creative Agencies, Consulting, IT, Accounting, Engineering, Architecture)

Audience

Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Accelo’s pricing is based on your team size and growth goals, and is designed to deliver a clear and quick return on your investment.
Free Version Not Supported
Free Trial Supported

Pricing

£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Incredible levels of control and visibility, solid backup and security monitoring; very helpful AI throughout the platform if we’re stuck on what needs fixing and how to fix it, simple portal for non-technical staff.

Cons

  • Occasionally the detail is more than a non-technical user needs, however I understand this is geared as luck towards service providers as it is direct client consumers like ourselves.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Accelo
Founded: 2011
United States
www.accelo.com

Company Information

Helios
Founded: 2024
United Kingdom
heliosmsp.io

Alternatives

Alternatives

Kaseya BMS

Kaseya BMS

Kaseya

Categories

Advertising Agency Supported
AI PSA Supported
CRM Supported
MSP Supported
Project Management Supported
Work Management Supported

Categories

AI PSA Supported
MSP Supported
RMM Supported

MSP Features

Backup Management Not Supported
Billing & Invoicing Supported
CRM Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Supported
Client Portal Supported
Collaboration Tools Supported
CRM Supported
Document Management Supported
Portfolio Management Supported
Project Management Supported
Proposal Generation Supported
Quote Management Supported
Resource Management Supported
Time & Expense Tracking Supported

Advertising Agency Features

Campaign Management Supported
Collaboration Supported
Document Management Not Supported
File Sharing Not Supported
Project Management Supported
Task Management Supported
Time Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

IT Project Management Features

Bug Tracking Supported
Issue Management Supported
Milestone Tracking Supported
Percent-Complete Tracking Supported
Portfolio Management Supported
Prioritization Supported
Product Roadmapping Supported
Requirements Management Supported
Resource Management Supported
Status Tracking Supported
Supports Agile Supported
Supports Scrum Supported
Task Management Supported
Testing / QA Management Not Supported
Time & Expense Tracking Supported

Project Management Features

Agile Methodologies Supported
Budget Management Supported
Client Portal Supported
Collaboration Tools Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Supported
Portfolio Management Supported
Resource Management Supported
Time & Expense Tracking Supported
Traditional Methodologies Supported

Work Management Features

Access Roles / Permissions Supported
Calendar Management Supported
Collaboration Tools Supported
CRM Supported
File Storage / File Sharing Not Supported
Kanban Supported
Messaging / Discussion Not Supported
Performance Metrics Supported
Project Management Supported
Reporting / Analytics Supported
Resource Management Supported
Strategic Planning Supported
Task Management Supported
Time Tracking Supported
Version Control Not Supported
Workflow Management Not Supported

MSP Features

Backup Management Supported
Billing & Invoicing Not Supported
CRM Not Supported
Dashboard Supported
Help Desk Supported
Issue Management Supported
Live Chat Not Supported
Patch Management Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Supported
Remote Systems Monitoring Supported
Scheduling Supported

Professional Services Automation Features

Billing & Invoicing Not Supported
Client Portal Supported
Collaboration Tools Not Supported
CRM Not Supported
Document Management Not Supported
Portfolio Management Not Supported
Project Management Not Supported
Proposal Generation Not Supported
Quote Management Not Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported

RMM Features

Deployment Management Not Supported
For MSPs Supported
IT Asset Management Supported
Mobile Access Supported
Network Monitoring Supported
Patch Management Supported
Real-time Alerts Supported
Remediation Management Supported

Integrations

Microsoft 365 Supported
Apple iOS Not Supported
Beam AI Supported
BrightGauge Supported
Gusto Supported
HubSpot Customer Platform Supported
Integry Supported
Kaseya BMS Supported
Microsoft Defender for Business Not Supported
Nango Supported
QuickBooks Online Supported
Quickwork Supported
Sage Intacct Supported
Simplesat Supported
StarfishETL Supported
Strategy Overview Supported
Stripe Supported
Vessel Supported
Windows 10 Not Supported
WordStream Supported

Integrations

Microsoft 365 Supported
Apple iOS Supported
Beam AI Not Supported
BrightGauge Not Supported
Gusto Not Supported
HubSpot Customer Platform Not Supported
Integry Not Supported
Kaseya BMS Not Supported
Microsoft Defender for Business Supported
Nango Not Supported
QuickBooks Online Not Supported
Quickwork Not Supported
Sage Intacct Not Supported
Simplesat Not Supported
StarfishETL Not Supported
Strategy Overview Not Supported
Stripe Not Supported
Vessel Not Supported
Windows 10 Supported
WordStream Not Supported
Claim Accelo and update features and information
Claim Accelo and update features and information
Claim Helios and update features and information
Claim Helios and update features and information