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About

Upgrade your business from a PSTN landline connection to AXvoice’s VoIP business phone service and experience an enterprise-class internet calling platform that’s secure and scalable. AXvoice is an all-in-one cloud phone system for small- and medium-sized businesses that requires no hardware to set up – Get yours today! AXvoice VoIP service is designed for all those who love calling for hours without the fear of long phone bills. Our unlimited VoIP calling plans and VoIP services are best in class so you can enjoy unlimited calling and that too at an amazing price. Our Business VoIP Plans are affordable, yet full of features that are hard to match. Our tailored business VoIP services have been simplifying communications between businesses and customers from last one decade through advanced VoIP calling and excellent customer care. Jump onto the bandwagon of the best VoIP service provider that’s smart, affordable, and easy to set up.

About

SureTel believes in a hands-on approach with our business telephone clients. Our business VoIP phone professionals are always available to discuss your particular situation or give you a demo of our platform. We know once you see it you will be impressed too. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. We don’t nickle and dime our customers. Every feature we have is included in all our services. Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Worried about up-front costs. We have your back, rent phones from us and we will manage everything! Our platform can support any custom feature. Check out our Idea Portal to see what’s in the works.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that need reliable business phone service at a reasonable cost

Audience

Businesses searching for a solution to improve their services and increase sales

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8.25 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$19.99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 2.0 / 5
design 3.0 / 5
support 2.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • AXvoice offers clear call quality, unlimited local and international calling plans, and straightforward number porting. The interface is intuitive, and support resources are readily available.
  • Decent Call Quality (When It Works) Easy Installation & Setup Voicemail -- Basic VoIP features are available, though reliability varies.

Cons

  • During peak hours, call quality can occasionally dip.
  • Frequent Call Drops – Calls disconnect after 15 minutes, making the service unreliable. Noticeable Call Delay – A 10-second lag before calls start ringing, which affects usability. False Advertising – They claim to offer live chat support, but it does not exist—clicking the chat option redirects you back to their website. Nonexistent Customer Service – No phone support, no chat, and emails/webforms go unanswered, leaving users with no way to resolve issues. Unjustified Account Suspensions – Even if you pay upfront for a full year, they might suspend your service for “non-payment”, despite your balance being paid in full. Refund Issues & Unauthorized Charges – Partial refunds at best, and continued attempts to charge your card, even after cancellation. Poor BBB Rating & Unresolved Complaints – A history of ignored customer concerns, indicating questionable business practices.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

AXvoice
Founded: 2005
United States
www.axvoice.com

Company Information

SureTel
Founded: 2007
United States
www.suretel.co

Alternatives

Alternatives

Categories

Business VoIP Supported
Cloud PBX Supported

Categories

Business VoIP Supported
Cloud PBX Supported
IVR Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Not Supported
Virtual Extensions Supported
Web Conferencing Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

No info available.

Integrations

No info available.
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Claim AXvoice and update features and information
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Claim SureTel and update features and information