ASC

ASC

ASC Technologies
CallConfine

CallConfine

Nexsus Techno Solutions
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About

With the advanced solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies. Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs. ASC is a worldwide leading software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS or Microsoft Teams Meetings.

About

CallConfine is innovative call Recording / voice Logger solutions which come in analog (4 , 8, 16, 24 ports), digital (single, dual, core), digital extension ( 8, 16, 24 Port) & VOIP. Solution is commonly used in Financial Institutions, Banks, Hospitalities, call centers, BFSI, Public Sectors, and Corporate to record the telephonic conversation. CallConfine application benefits the organization to improve business accuracy and efficiency easily. Monitor your Marketing and customer care dept. Avoid communication gap with your clients. Dispute Resolution: Recording of the telephone conversation can be priceless when you overcome disputes in your business. The logged conversations act as an important proof to solve the differences and retain the respect of your customers. Hence it´s a full proof "Compliance Product". CallConfine takes care of Policy Compliance, Performance Management, Interaction Monitoring, Finally and most importantly Customer Satisfaction.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses that want to increase their service quality

Audience

Financial institutions, banks, hospitalities, call centers searching for a Call Recording and Voice Logger solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ASC Technologies
Founded: 1964
Germany
asctechnologies.com/english/

Company Information

Nexsus Techno Solutions
Founded: 2004
India
www.nexsussolutions.com/call-confine.php

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Categories

Call Recording Supported

Categories

Call Recording Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Supported
Event Triggered Recording Not Supported
File Transfer Not Supported
Instant Retrieval Not Supported
On-Demand Recording Not Supported
Recording Bookmarking Not Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Integrations

Azure Marketplace Supported
Charge-off Loan Tracker Supported
Classter Supported
Cloudya Supported
Creovai Supported
Frazer Auto Dealer Software Supported
InterForm Supported
Salesforce Supported
Zoom Phone Supported
adepsi Supported

Integrations

Azure Marketplace Not Supported
Charge-off Loan Tracker Not Supported
Classter Not Supported
Cloudya Not Supported
Creovai Not Supported
Frazer Auto Dealer Software Not Supported
InterForm Not Supported
Salesforce Not Supported
Zoom Phone Not Supported
adepsi Not Supported
Claim ASC and update features and information
Claim ASC and update features and information
Claim CallConfine and update features and information
Claim CallConfine and update features and information