AMT

AMT

RPMGlobal
VIZOR

VIZOR

Vector Networks
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About

At the heart of RPMGlobal's maintenance solutions is our Dynamic Life Cycle Costing (DLCC). DLCC is the process of forecasting, in real-time, every maintenance event for an asset to the end of its useful life including the expected future cost and performance of the asset. AMT allows asset managers to identify potential issues, save money and avoid costly down time. Effective management of mining assets is critical for long term success. Today’s mining industry demands better strategies and tools to overcome maintenance challenges. AMT Asset Maintenance Software is the only in-shift maintenance solution that dynamically links to life-cycle costing and strategy. AMT provides accurate life-cycle positions and optimises maintenance strategies using Dynamic Life Cycle Costing (DLCC). DLCC constantly updates using actual events and real-time condition data to generate a forward-looking, life-cycle view of an asset.

About

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Maintenance departments, reliability engineers, mining contractors, mining OEMs, mining equipment dealers

Audience

VIZOR is ideal for companies looking for a ITIL Certified Solution to effectively manage all IT assets including computers, Chromebooks and software licenses

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Perpetual and subscription available
Free Version
Free Trial

Pricing

$2.00/year/user
Per employee or computer
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.3 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • Seamless integration with Google Admin. Efficient tracking of repairs. Ability to link repairs of specific assets to staff and students. Improved inventory tracking and management efficiency compared to previous systems.
  • Vizor is extremely customizable, allowing our team to create a program tailored exactly to the operations and protocols of our organization. Setup was easy through our Google integration, and support is very responsive. The system is a very robust, easy to use and comprehensive ticketing and asset management system.
  • Great sales presentation. They do a good job on the demonstration. Very friendly sales people, way more responsive that their support.

Cons

  • There are some minor interface challenges, but they're easily outweighed by the platforms capabilities
  • Our hope is for the product to eventually incorporate receiving alerts when devices or user generates repeat tickets to help us develop intervention strategies.
  • They say that they offer a 30 refund window. However, their implementation process is terrible. We had two weeks of no communication for the roll out. We decided to cancel and they refused to refund after 30 days because, in their words, the issue wasn’t the performance of the product but their lack of communication. To me they are one and the same. Also, the UI and UX are terrible. Their documentation is an 800+ page PDF. Some customization required support involvement which I get, but we happen to need to frequently modify things that only support can modify and that’s just too inflexible for us.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RPMGlobal
Founded: 1968
Australia
rpmglobal.com/product/amt/

Company Information

Vector Networks
Founded: 1992
United States
www.vizor.cloud

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Categories

Categories

Maintenance Management Features

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

CMDB Features

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
Impact Management
IT Asset Management
License Management
Performance Management
Relationship Mapping

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

License Management Features

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

SaaS Management Features

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Service Desk Features

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
Self Service Portal
SLA Management

Integrations

Amazon Web Services (AWS)
CONTACT Project Office
Dispatch
Google Workspace
Lansweeper
Microsoft 365
Microsoft Azure
Microsoft Dynamics GP
Microsoft Excel
Microsoft Intune
PowerSchool
PowerSchool SIS
Tech Cloud ERP

Integrations

Amazon Web Services (AWS)
CONTACT Project Office
Dispatch
Google Workspace
Lansweeper
Microsoft 365
Microsoft Azure
Microsoft Dynamics GP
Microsoft Excel
Microsoft Intune
PowerSchool
PowerSchool SIS
Tech Cloud ERP
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