SendApp

SendApp

4.5 out of 5 stars
AIsoule SendApp

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AIsoule:

About

AIsoule is a web-based customer engagement and automation platform centered on the WhatsApp Business Platform. It gives teams a shared inbox for handling customer conversations, contact and lead management tools, campaign and follow-up automation, and a visual builder for automated chat flows. The product also supports customer conversations across WhatsApp and connected channels, with features for routing chats to agents, organizing contacts, and monitoring interactions. Businesses can use it to manage sales inquiries, provide customer support, send approved messaging campaigns, and automate recurring customer journeys. AIsoule includes integrations and workflow connections for commerce and automation tools, as well as voice calling within supported chat sessions. Its workspace is intended for teams that want to coordinate customer messaging and automate routine communication from a central interface.
SendApp:

About

SendApp is an omnichannel business communication and conversational automation platform designed to help companies manage customer interactions from a single interface. It supports the official WhatsApp Business API, WhatsApp conversations, Telegram, SMS, email, Instagram, Messenger, web chat and voice channels. SendApp provides a centralized team inbox, contact management, AI-powered customer assistance, automated workflows, notifications, campaigns and integrations with external applications and e-commerce platforms. Businesses can use SendApp to automate customer support, sales conversations, transactional notifications, appointment reminders and other communication processes. The platform is designed for companies, agencies, e-commerce businesses and professionals looking to centralize and automate customer communications.
AIsoule:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
SendApp:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
AIsoule:

Audience

SMBs, e-commerce stores, sales teams, and customer support agencies.
SendApp:

Audience

Small and medium-sized businesses, enterprises, digital agencies, e-commerce companies, customer support teams, sales teams and professionals looking to centralize and automate customer communications across WhatsApp, web chat, social messaging, SMS, email and voice channels.
AIsoule:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SendApp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported
AIsoule:

API

Offers API Supported
SendApp:

API

Offers API Not Supported
AIsoule:

Screenshots and Videos

SendApp:

Screenshots and Videos

AIsoule:

Pricing

₹999/month
The Growth plan is ₹999/month plus 18% GST. A 7-day free trial is available. Meta bills applicable messaging charges separately; AIsoule adds no markup.
Free Version Supported
Free Trial Supported
SendApp:

Pricing

€19/month
Free Version Supported
Free Trial Supported
AIsoule:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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SendApp:

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
SendApp:

Pros & Cons from Real Users

Pros

  • SendApp has made it easier for us to keep customer conversations organized and automate some of the messages we previously handled manually. Having the main communication tools available from one dashboard is especially convenient for our team.
  • We use SendApp for both WhatsApp customer conversations and marketing activities. Templates and automation have reduced a lot of repetitive work.
  • Order and delivery messages go out automatically and most people read them. The shared inbox lets dispatch and customer care work together without confusion. Setting up promo campaigns is also pretty straightforward.
  • For us, one of the most useful aspects of SendApp is the possibility of connecting it with our existing systems through APIs. This allowed us to automate several communication processes while our staff can still work from a simple interface.
  • We started using SendApp because managing WhatsApp conversations manually was becoming difficult. Having contacts, conversations and automations in one place has made things much easier for our team.

Cons

  • A few of the more advanced features took some time to get familiar with, but after learning how they work, they’ve helped us save time.
  • Meta's rules for WhatsApp marketing can initially be a little complicated to understand, but once everything is configured the daily workflow is straightforward.
  • Waiting for WhatsApp template approval can take longer than we’d like sometimes.
  • I would like to see even more examples in the technical documentation.
  • Setup took us a little time, especially the Meta side, but support helped us through it
AIsoule:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SendApp:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
AIsoule:

Company Information

AIsoule
Founded: 2024
Canada
aisoule.com
SendApp:

Company Information

SendApp
Founded: 2019
Italy
sendapp.live
AIsoule:

Alternatives

No Alternatives
SendApp:

Alternatives

SendApp:
SendApp:
SendApp:
AIsoule:
SendApp:
AIsoule:

Categories

WhatsApp Marketing Supported
SendApp:

Categories

WhatsApp Marketing Supported
AIsoule:

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Shopify Supported
Telegram Not Supported
TikTok Not Supported
WooCommerce Supported
Zapier Supported
SendApp:

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported
Shopify Not Supported
Telegram Supported
TikTok Supported
WooCommerce Not Supported
Zapier Not Supported
AIsoule:
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SendApp:
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