CygNet

CygNet

NMSWorks Software
AEX Inc CygNet

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AEX Inc:

About

AEX is the end-to-end operations platform for fiber internet providers, connecting software, field execution, and network infrastructure in one native system. From GIS coverage planning and AI-powered scheduling to provisioning, field service management, and automated billing, AEX replaces the five or six vendors most operators stitch together with a single connected platform. Our field service tools help techs complete 3 to 5 installs a day, cut repeat truck rolls with optimized routing and skills-based dispatch, and run mobile job workflows with offline capability. Field completion triggers billing automatically, cutting time to invoice by 60%+. AEX also delivers managed network infrastructure: internet exchange, middle-mile connectivity, 500+ active PoPs, and 24/7 NOC support. Fiber operators like Ripple Fiber and Segra use AEX to boost technician output, speed activation, and grow revenue across the full journey from coverage planning to billing and retention.
CygNet:

About

The trend that has emerged in the last several years is “Customer Centricity”, which has meant a shift from a Resouce-centric paradigm for OSS solutions to a Service centric paradigm with converged Fulfillment and Assurance operations. The CygNet Service Management Platform(SMP) is the foundation for the best-of-breed CygNet Service Fulfillment as well as Service Assurance systems. Based on the sound premise that accurate and up-to-date physical inventory plays a central role in the entire OSS-BSS value chain, the core of the CygNet SMP is the autodiscovery engine that fetches accurate, real-time resource inventory data from the network. The unique value proposition of the CygNet Autodiscovery engine is the built-in correlation algorithms that automatically "stitch" end to end circuits across vendors and technologies and across L1, L2 and L3. This faciltates auto-discovery of services - network-facing services as well as customer- facing services.
AEX Inc:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
CygNet:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
AEX Inc:

Audience

Fiber, Broadband, ISP's
CygNet:

Audience

Companies that need an OSS/BSS solution
AEX Inc:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
CygNet:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
AEX Inc:

API

Offers API Supported
CygNet:

API

Offers API Not Supported
AEX Inc:

Screenshots and Videos

CygNet:

Screenshots and Videos

AEX Inc:

Pricing

Contact for pricing
Pricing is based on your subscriber count and the modules you need (AEX Software platform, Field Service, and Network Services). Contact AEX for a quote and demo.
Free Version Not Supported
Free Trial Not Supported
CygNet:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
AEX Inc:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
CygNet:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
AEX Inc:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
CygNet:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
AEX Inc:

Company Information

AEX Inc
Founded: 2013
United States
www.aexinc.com
CygNet:

Company Information

NMSWorks Software
India
www.nmsworks.co.in
AEX Inc:

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CygNet:

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AEX Inc:
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AEX Inc:
CygNet:
AEX Inc:
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Utility Cloud

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CygNet:
NTS

NTS

NTG Clarity
AEX Inc:

Categories

Inspection Supported
OSS/BSS Supported
Public Works Supported
Telecom Billing Supported
Work Order Supported
CygNet:

Categories

OSS/BSS Supported
AEX Inc:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Fixed Asset Management Features

Asset Budgeting Not Supported
Asset Lifecycle Management Supported
Audit Trail Supported
Barcoding / RFID Supported
Depreciation Management Not Supported
Disposal Management Not Supported
Document Management Supported
Inventory Tracking Supported
Tax Management Not Supported

Inspection Features

Appointment Management Supported
Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Photos In Reports Supported
Print on Site Not Supported
Report Templates Supported
Speech Recognition Supported
Subcontractor Management Supported

Public Works Features

Billing & Invoicing Supported
Compliance Management Supported
Contract Management Not Supported
Customer Database Supported
Document Management Supported
Equipment Maintenance Supported
Fixed Asset Management Supported
Job Costing Not Supported
Project Management Not Supported
Service Request Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
AEX Inc:

Integrations

ArcGIS Supported
Avalara Supported
Calix Cloud Supported
Dropbox Supported
FreeRADIUS Supported
Google Maps Supported
GraphHopper Directions API Supported
IBM MaaS360 Supported
MapQuest Supported
Microsoft Entra ID Supported
Microsoft Intune Supported
NetBox Supported
Paymentus Supported
QuickBooks Online Supported
SendGrid Supported
Slack Supported
Stripe Supported
Twilio Supported
Vonage Communications APIs (Nexmo) Supported
Zapier Supported
CygNet:

Integrations

ArcGIS Not Supported
Avalara Not Supported
Calix Cloud Not Supported
Dropbox Not Supported
FreeRADIUS Not Supported
Google Maps Not Supported
GraphHopper Directions API Not Supported
IBM MaaS360 Not Supported
MapQuest Not Supported
Microsoft Entra ID Not Supported
Microsoft Intune Not Supported
NetBox Not Supported
Paymentus Not Supported
QuickBooks Online Not Supported
SendGrid Not Supported
Slack Not Supported
Stripe Not Supported
Twilio Not Supported
Vonage Communications APIs (Nexmo) Not Supported
Zapier Not Supported
AEX Inc:
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CygNet:
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