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About

A1 Telecom — is a team of professional telephonists and communication engineers who have united on their platform all the tools to provide quality telephony to any area of business. Every day we ensure — the presence of qualified support and favorable prices. Our key areas of work: - International/domestic telephony. - Live streaming worldwide. - Support for any conversation subjects possible. - Call center with wide range functionality. - Connection of multi-channel phones with any number of lines. - CDRs from all conversations. - Call Tracking. - Voice menu constructor. - FCM connection of the employees to the general telephony. - Callback widgets for websites. - Auto dealing. - Voice greeting. - Virtual numbers. From any country, with any number of channels. - Integration with any CRM. - Voice and SMS termination.

About

TENIOS is a German-based communications provider specializing in advanced AI phone assistant and telephony solutions for businesses. Their comprehensive telecom-platform offers services such as virtual phone numbers, intelligent call routing, interactive voice response (IVR) systems, SMS, RCS, and a robust Voice API for seamless integration of voice applications. TENIOS also provides AI-powered phone assistants to automate customer interactions, enhancing efficiency in contact centers and diverse sectors with high call volumes. With over two decades of experience and hosting in Germany, TENIOS ensures reliable and scalable communication solutions tailored to meet diverse business needs.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Call centers, contact centers, sales departments, integrators, business coaches, refilers, business

Audience

Businesses and contact centers seeking reliable, cloud-based telephony solutions, including virtual numbers, AI-driven voice automation, and seamless voice integration

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

€50/ month (Pay as YouGo)
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great speech quality, very good voice recognition. Easy set-up of flows and integration of AI. Reporting tool is fantastic, every session is transcribed and saved at once.

Cons

  • In the beginning, it took some time to understand, how to use the software.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

A1 Telecom
Founded: 2017
Germany
a1call.me/

Company Information

TENIOS
Founded: 2001
Germany
www.tenios.de/

Alternatives

Alternatives

Wavetel

Wavetel

Wavetel Business LTD
MirrorFly

MirrorFly

CONTUS TECH

Categories

Cloud PBX Supported
SIP Trunk Supported

Categories

AI Voice Agents Supported
Cloud PBX Supported
Communication APIs Supported
Telephony Supported
Voice Bot Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Virtual Extensions Not Supported
Web Conferencing Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Not Supported
IVR / Voice Recognition Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

Bigin by Zoho CRM Not Supported
HubSpot CRM Not Supported
Kommo Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Zapier Not Supported

Integrations

Bigin by Zoho CRM Supported
HubSpot CRM Supported
Kommo Supported
Pipedrive Supported
Salesforce Supported
Zapier Supported
Claim A1 Telecom and update features and information
Claim A1 Telecom and update features and information
Claim TENIOS and update features and information
Claim TENIOS and update features and information