8returns vs. Perform.AI Comparison


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About 8returns is a returns management platform designed to help ecommerce brands retain revenue and generate new sales during the return flow. Customers can exchange items, choose incentivized store credit, or place a new order during the return flow, keeping revenue within the business. AI workflows automate decisions, communication, and warehouse steps at scale, resulting in fewer tickets, fewer mistakes, and a faster experience for both customers and operations teams. Built-in analytics highlight why products are returned and where brands can prevent avoidable returns. Our core capabilities are Revenue retention, Exchanges, Store credit and Shop Now features. Brands can keep revenue instead of refunding it, generate additional revenue during return events, lower support and warehouse workload, reduce operational costs through automation, understand and reduce return drivers and ultimately deliver a faster and clearer customer experience.	About Perform.AI is the AI Commerce Operating System for ambitious brands. It runs the commerce experience that shoppers and their AI agents move through, from being found and recommended, through checkout, delivery and returns, on one connected system. All powered by our data engine, AI Decision Intelligence which works continuously to raise gross margin, retain customers and lower logistics cost. Brands including Nespresso, Shopify, Puma and Zalando run on Perform.AI, with support for more than 1,100 carriers worldwide.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Modern ecommerce and D2C brands who want to stop revenue leakage, automate operations without losing control and need insights to reduce returns long term.	Audience For mid-market and enterprise e-commerce brands shipping at scale, and the ops, logistics and CX teams who own the customer's post-click experience.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing €99/month Free Version Not Supported Free Trial Supported	Pricing Book a demo to receive a thorough consultation with our experts and get a custom quote for your business needs. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information 8returns Founded: 2019 Germany www.8returns.com	Company Information Perform.AI Founded: 2016 Singapore www.perform.ai/
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Redo	WeSupply Labs
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Blue Yonder Returns Management Blue Yonder View All	Sendcloud View All
Categories Returns Management Supported	Categories AI Search Monitoring Supported Answer Engine Optimization (AEO) Supported Generative Engine Optimization (GEO) Supported Logistics Supported Logistics Intelligence Supported Multicarrier Parcel Management Supported Returns Management Supported Shipment Tracking Supported
	Returns Management Features 3PL / ERP Integration Supported Automated Exchanges Supported Branded Experience Supported Custom Return Policy Supported Inventory Management Not Supported One-Click Returns Processing Supported Returns Analytics Supported Shopper Self-Service Supported Smart Data Collection Supported Show More Features Logistics Features 3PL Supported Barcoding / RFID Not Supported Container Tracking Not Supported CRM Not Supported Cross Docking Not Supported Fleet Management Not Supported Inventory Management Not Supported Order Management Supported Purchasing Not Supported Scheduling Not Supported Shipping Management Supported Transportation Management Not Supported Shipment Tracking Features Alerts/Notifications Supported Delivery Estimate Supported For eCommerce Supported For Freight Supported Status Tracking Supported Website Integration Supported
Integrations Shopify Supported SAP Store Not Supported Shopware Supported View All 2 Integrations	Integrations Shopify Supported SAP Store Supported Shopware Not Supported View All 2 Integrations
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